Customer Support, Danish-speaking

Job not on LinkedIn

🔥 0 minutes ago

🇬🇷 Greece – Remote

💵 €1.3k / month

⏰ Full Time

🟢 Junior

💝 Customer Support

🚫👨‍🎓 No degree required

👻 Ghost score 0%

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CB Talents Academy

WebsiteLinkedInAll Job Openings

1 - 10 employees

Founded 2014

📚 Education

Education

CB Talents Academy is dedicated to bridging the gap between acquired knowledge and the labor market, providing essential skills to help students succeed both nationally and internationally. The academy focuses on training young individuals in various IT sectors and programming languages, such as Java and Ruby on Rails, by partnering with leading companies to enhance employability in the competitive IT landscape. Through this approach, CB Talents Academy aims to address the global skills shortage and improve career prospects for its students.

📋 Description

• Support users via chat, email, and outbound calls, depending on the project • Escalate complex cases and policy gaps to the appropriate team • Participate in an international team helping keep millions of users safe online

🎯 Requirements

• Native Danish (C1) • Strong English (B2/C1) • 1+ year of experience in BPO, customer support, content safety, or a similar role • Excellent written communication • Ability to multitask • Availability Monday to Friday, with occasional weekend shifts • Availability for rotating shifts between 10:00 and 02:00 • Willingness to handle potentially sensitive content

🏖️ Benefits

• 14-salary year (salary paid 14 times annually) • Productivity bonus of up to 15% of gross salary • Paid training • €200 gross bonus upon training completion • €300 gross loyalty bonus after 7 months • One flight from anywhere within Europe to Greece • Two weeks of hotel accommodation upon arrival • Free assistance finding housing in Greece • Remote work from any city in Greece • 24/7 access to counselors • Regular check-ins • Career growth opportunities