Customer Support, French-speaking

Job not on LinkedIn

🔥 9 minutes ago

🇵🇹 Portugal – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

💝 Customer Support

🗣️🇫🇷 French Required

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Logo of CB Talents Academy

CB Talents Academy

1 - 10 employees

Founded 2014

📚 Education

Education

CB Talents Academy is dedicated to bridging the gap between acquired knowledge and the labor market, providing essential skills to help students succeed both nationally and internationally. The academy focuses on training young individuals in various IT sectors and programming languages, such as Java and Ruby on Rails, by partnering with leading companies to enhance employability in the competitive IT landscape. Through this approach, CB Talents Academy aims to address the global skills shortage and improve career prospects for its students.

📋 Description

• Support customers in French and English • Answer customer questions • Assist with simple technical issues • Guide customers through clear and simple solutions • Record and update customer cases accurately • Follow up when additional support is needed • Help create a friendly and positive customer experience

🎯 Requirements

• Fluent in French • Comfortable communicating in English • Comfortable using computers and learning new systems • Good communication and problem-solving skills • Organized and attentive to detail • Previous customer service experience is welcome, but not mandatory • Sales experience is a plus, but not required • Applicants should either be currently based in Portugal or hold an EU passport and be open to relocation

🏖️ Benefits

• Competitive salary • Remote work within Portugal • Relocation support provided for candidates outside Portugal • International and multicultural work environment

Apply Now

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