Italian-Speaking Customer Service Agent

Job not on LinkedIn

🔥 16 hours ago

🇬🇷 Greece – Remote

💵 €1k - €1.1k / month

⏳ Contract/Temporary

🟡 Mid-level

🟠 Senior

💝 Customer Support

👻 Ghost score 0%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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CB Talents Academy

WebsiteLinkedInAll Job Openings

1 - 10 employees

Founded 2014

📚 Education

Education

CB Talents Academy is dedicated to bridging the gap between acquired knowledge and the labor market, providing essential skills to help students succeed both nationally and internationally. The academy focuses on training young individuals in various IT sectors and programming languages, such as Java and Ruby on Rails, by partnering with leading companies to enhance employability in the competitive IT landscape. Through this approach, CB Talents Academy aims to address the global skills shortage and improve career prospects for its students.

📋 Description

• Handle inbound phone inquiries for sales, product support, tracking, and warranty claims • Assist Italian-speaking customers with technology troubleshooting using TechSee video diagnostics • Log customer interactions in English using CRM tools such as Salesforce • Deliver an outstanding, high-touch customer experience

🎯 Requirements

• Native-level or C1+ fluency in Italian • Solid working English for internal system logging • Previous experience in customer service or a call center environment • Strong PC skills • Comfortable navigating multiple browser tabs, virtual desktop environments, and diagnostic tools • Ability to work rotating shifts between 09:00 and 21:00, Monday through Friday, with occasional weekend shifts

🏖️ Benefits

• Monthly performance bonus of up to €150.00 • 100% remote work from anywhere in Greece • Full relocation assistance • 11 days of paid training • 2 weeks of hands-on nesting with experienced mentors • Strong opportunities for contract extension and career advancement