CB Talents Academy
1 - 10 employees
Founded 2014
📚 Education
Education
CB Talents Academy is dedicated to bridging the gap between acquired knowledge and the labor market, providing essential skills to help students succeed both nationally and internationally. The academy focuses on training young individuals in various IT sectors and programming languages, such as Java and Ruby on Rails, by partnering with leading companies to enhance employability in the competitive IT landscape. Through this approach, CB Talents Academy aims to address the global skills shortage and improve career prospects for its students.
Italian-Speaking Customer Service Agent
Job not on LinkedIn
🕒 September 25
🇬🇷 Greece – Remote
💵 €1k - €1.1k / month
⏳ Contract/Temporary
🟡 Mid-level
🟠 Senior
💝 Customer Support
👻 Ghost score 5%
🗣️🇮🇹 Italian Required
Where this job comes from
Posted on CB Talents Academy's careers page, not through a job board
First seen by Remote Rocketship September 25
Still open on CB Talents Academy's site. Checked 5 hours ago.
CB Talents Academy
1 - 10 employees
Founded 2014
📚 Education
Education
CB Talents Academy is dedicated to bridging the gap between acquired knowledge and the labor market, providing essential skills to help students succeed both nationally and internationally. The academy focuses on training young individuals in various IT sectors and programming languages, such as Java and Ruby on Rails, by partnering with leading companies to enhance employability in the competitive IT landscape. Through this approach, CB Talents Academy aims to address the global skills shortage and improve career prospects for its students.
📋 Description
• Handle inbound phone inquiries for sales, product support, tracking, and warranty claims • Assist Italian-speaking customers with technology troubleshooting using TechSee video diagnostics • Log customer interactions in English using CRM tools such as Salesforce • Deliver an outstanding, high-touch customer experience
🎯 Requirements
• Native-level or C1+ fluency in Italian • Solid working English for internal system logging • Previous experience in customer service or a call center environment • Strong PC skills • Comfortable navigating multiple browser tabs, virtual desktop environments, and diagnostic tools • Ability to work rotating shifts between 09:00 and 21:00, Monday through Friday, with occasional weekend shifts
🏖️ Benefits
• Monthly performance bonus of up to €150.00 • 100% remote work from anywhere in Greece • Full relocation assistance • 11 days of paid training • 2 weeks of hands-on nesting with experienced mentors • Strong opportunities for contract extension and career advancement
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