Creative Production Manager

🔥 0 minutes ago

🇲🇽 Mexico – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🍿 Producer

👻 Ghost score 12%

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Logo of Celtra

Celtra

201 - 500 employees

📣 Marketing

Marketing

Celtra is dedicated to revolutionizing advertising via impactful creatives that establish memorable connections with audiences and drive measurable results. Its software solutions empower marketers, media platforms, and agencies to enhance digital advertising by improving creative quality, expediting production, and boosting performance. With a remote-first approach and a client roster that includes global brands like Spotify, adidas, and Unilever, Celtra focuses on a variety of advertising technologies including outstream video, display advertising, and interactive video.

📋 Description

• Act as a point of contact for a portfolio of creative-services clients • Address client queries and concerns • Project manage the creative design of ad products and deployment of digital creative for campaigns • Scope creative production projects and secure resources for effective execution • Partner with Customer Success, Sales, Product, and Solutions teams • Provide consultative best practices for creative production using the Celtra platform • Develop and maintain deep knowledge of Celtra's creative services • Conduct client check-ins to ensure needs are met and identify growth opportunities • Reconcile account revenue and billing for customers purchasing services • Maintain high response and resolution levels for customer requests • Monitor and report client performance using Celtra products and services • Recommend improvements or upgrades to drive usage and grow revenue

🎯 Requirements

• 3+ years of client-facing creative production or project management experience in a creative agency or creative software organization • Exceptional project management and written and verbal communication skills • Proven experience in a customer-facing role • Experience managing end-to-end campaign execution from creative production to campaign execution • Experience across global time zones is a bonus • Relevant degree preferred but not required if adequate experience • Ability to grow business strategically by creating new processes and initiatives • Curiosity, coachability, and willingness to learn and grow • Proactive, independent thinker and strong contributor • Excellent organizational skills and comfort working in a fast-moving environment with changing requirements • Strong collaboration, planning, and project management skills • Proven ability to impact and influence a dispersed team

🏖️ Benefits

• Full-time employment • Fully remote work • Continuous education and mentorship • Diversity, equity, inclusion, and belonging initiatives

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