Intake Specialist, Bilingual English-Arabic

đŸ”„ 0 minutes ago

🌐 Egypt, Lebanon – Remote

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⏰ Full Time

🟡 Mid-level

🟠 Senior

💬 Bilingual

đŸ‘» Ghost score 14%

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đŸ—ŁïžđŸ‡žđŸ‡Š Arabic Required

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Logo of CEO LAWYER

CEO LAWYER

- employees

⚖ Legal

đŸ‘„ B2C

Legal ‱ B2C

CEO LAWYER is a U. S. -based personal injury law firm that provides nationwide, contingency-fee legal representation to people injured in car, truck, motorcycle, rideshare, slip-and-fall, workplace, medical malpractice, defective product, and wrongful-death cases. The firm offers 24/7 free case evaluations, multiple state offices, and emphasizes client communication, medical coordination, and maximizing settlements for injured individuals. CEO LAWYER publishes resources and FAQs for prospective clients, advances case costs, and focuses on client-centered advocacy to secure compensation.

📋 Description

‱ Review emails and chats for new leads, file setups, audits, and requested needs ‱ Organize contracts, termination letters, photos, and other documents on Dropbox ‱ Answer inbound calls from clients and leads ‱ Transfer calls to the appropriate team member ‱ Set up Filevine projects for new clients and requested tools ‱ Record comments, observations, and updates ‱ Review and register new contracts in Filevine ‱ Follow up on assigned leads and maintain lead quality ‱ Answer potential clients, ask probing questions, complete sign-in, or escalate calls ‱ Complete new-client intake and transfer cases to the Pre-Litigation department ‱ Send submission emails to the Pre-Litigation department ‱ Complete clinic referrals based on client location ‱ Participate in stand-up, daily, weekly, and monthly meetings ‱ Close contracts

🎯 Requirements

‱ Fully bilingual in English and Arabic ‱ 3 years of experience in remote sales or intake ‱ Sales background ‱ Experience in personal injury is a plus ‱ Own PC or laptop ‱ Wired connection to modem recommended ‱ Headset with noise canceling ‱ Quiet place to work ‱ Responsible for local taxes ‱ Availability for weekend and evening shifts (US time)

đŸ–ïž Benefits

‱ Remote work arrangement ‱ Weekend and evening shifts (US time) ‱ Opportunity to work with a rapidly growing personal injury law firm ‱ Training, growth, development, and knowledge-sharing culture ‱ Company values emphasizing accountability, teamwork, respect, ethics, humility, trust, hunger, and education

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