
10,000+ employees
🚗 Transport
Transport • Sustainability
CHEP is a global leader in supply chain management, offering pallet and container pooling solutions. The company provides high-quality wooden and plastic pallets for industries, automobile supply chains, and retail environments. With a focus on sustainability, CHEP operates a circular economy model, reusing and recycling containers to minimize waste and reduce carbon footprints. They maintain a vast network of service centers and facilitate efficient, sustainable logistics for some of the world's largest companies, leveraging their extensive reach to enhance supply chain efficiency and collaboration worldwide.
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🗣️🇵🇱 Polish Required
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10,000+ employees
🚗 Transport
Transport • Sustainability
CHEP is a global leader in supply chain management, offering pallet and container pooling solutions. The company provides high-quality wooden and plastic pallets for industries, automobile supply chains, and retail environments. With a focus on sustainability, CHEP operates a circular economy model, reusing and recycling containers to minimize waste and reduce carbon footprints. They maintain a vast network of service centers and facilitate efficient, sustainable logistics for some of the world's largest companies, leveraging their extensive reach to enhance supply chain efficiency and collaboration worldwide.
• Develop and maintain multi-tiered customer relationships within the assigned territory, ensuring customer loyalty and satisfaction through regular engagement, addressing customer needs at every lifecycle stage. • Serve as the primary point of contact for customers, providing clear and proactive communication on account performance, inquiries, and feedback, while delivering value through strategic account management. • Support business growth by promoting asset utilization and profitability initiatives, including customer onboarding, platform launches, and expansion into new lanes, enhancing the overall customer experience. • Collaborate with cross-functional teams, including Commercial, Supply Chain, and Operations, to develop and implement customer-specific solutions that drive supply chain efficiencies and align with CHEP’s strategic goals. • Resolve customer issues at the operational level, working closely with Customer Service, Logistics, and field teams to proactively manage account health, ensure controls, and mitigate potential disruptions. • Partner with Logistics and Operations teams to reduce service failures, identify cost-saving opportunities, and improve supply chain efficiencies to deliver value to customers. • Lead asset productivity initiatives, focusing on reducing asset damage, improving asset reuse, and minimizing customer rejections, cancellations, and operational backlogs. • Conduct on-site quality audits, pallet handling training, and other educational sessions to ensure customers are aligned with CHEP Pallet specifications and best practices, promoting optimal asset management. • Where required, lead on-site quality audits of internal service centers to ensure best practices and drive continuous improvement in customer-facing quality processes. • Advocate for a culture of safety by adhering to Zero Harm principles, ensuring full compliance with CHEP’s safety protocols and procedures.
• Experience in negotiations • Ability to travel across Poland • Curious mindset and hunger for business growth • 2 years of experience in sales and/or in B2B cooperation • Sales, customer service and telephone skills • FMCG / supply chain industry experience • Analytical skills • Microsoft Office • Valid Driving License • Business Studies, Engineering, Logistics, Supply Chain or similar • Fluency in Polish and English language
• Attractive base salary with annual bonus & benefits (including 3 days of paid leave for volunteering, 2 additional annual leave days - after a full calendar year, financial bonus for a two-week holiday) • LuxMed Medical Insurance • Company Car according to the company policy • Multisport Card • Transportation allowance of 110 PLN net per month • Employee Capital Plan • Employee Investment Plan • Ability to develop your skills and understanding of business in a worldwide logistics company • Participation in worldwide projects • Area to build your independence and own responsibilities • Support at every stage of your career • Independence in operating with a real impact on the organization • We are celebrating our successes with meal vouchers and events
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