Circana
5001 - 10000 employees
At Circana, we measure and accelerate demand. It’s that simple. We partner with brands to address their toughest business challenges through a combination of our big data, AI data-visualization platform, and deep expertise across more than 25 industries. Our clients count on us to guide them on their next steps, and the steps after that, so they can innovate, meet consumer demand, and grow.
AI Configuration Specialist
🔥 8 minutes ago
🗣️🇬🇷 Greek Required
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Circana
5001 - 10000 employees
At Circana, we measure and accelerate demand. It’s that simple. We partner with brands to address their toughest business challenges through a combination of our big data, AI data-visualization platform, and deep expertise across more than 25 industries. Our clients count on us to guide them on their next steps, and the steps after that, so they can innovate, meet consumer demand, and grow.
📋 Description
• Own client configuration and deployment of Emiri (AI solution) • Understand and support Emiri’s configuration dependencies, including prompt templates and setup requirements • Design UI mockups or flow diagrams and translate feedback into actionable stories or bug reports for the development team • Document and maintain guidance around configuration processes, tips, and “how-to” documentation for internal use • Collaborate with client success and client teams to support their understanding of configuration needs and guiding them in effective prompting • Drive root cause analysis of issues to surface opportunities to improve scalability and user friendliness of the configuration tool • Coach commercial teams on the configuration and functionality of Liquid AI; support key client meetings and demos • Test new enhancements or fixes prior to release to ensure quality and expected behavior
🎯 Requirements
• Familiarity with model/report building, and ideally Emiri, Circana tools, including Unify+ • Experience in technical support, configuration management, technical product operations, or client solutions design/deployment roles • Strong organizational skills to support multiple client configurations and maintain flawless on-time delivery and service levels • Experience and strong interest in generative AI tools (e.g., OpenAI, Claude) • Strong communication abilities, especially in simplifying technical concepts for non-technical users and collaborating across teams • Tech-curious mindset, comfortable learning prompt engineering and system behavior, with a process-driven approach to managing issues, QA, and feedback loops • Experience using tools like Jira, Confluence, or similar issue tracking and documentation systems • Greek native, English fluent is a must • Working knowledge of JSON and strong attention to structure and formatting (preferred) • Exposure to low-code/no-code platforms or custom internal tooling (preferred) • Experience working with UX/UI teams or providing user-centered feedback on tools (preferred) • 3+ years of experience in data analytics and reporting • Experience in Market research, CPG/FMCG is preferred
🏖️ Benefits
• Flexible work arrangements • Diversity, equity, and inclusion initiatives
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