Customer and Supplier Follow-up Executive

Job not on LinkedIn

🔥 5 minutes ago

🇮🇳 India – Remote

💵 ₹600k - ₹1.2M / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

👔 Executive

👻 Ghost score 11%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.Why this score:

• Just posted.
• Jobs at this company usually fill in 38 days.
• 14 open roles for a team of 14.

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ClanX

WebsiteLinkedInAll Job Openings

1 - 10 employees

🎯 Recruiter

🤖 Artificial Intelligence

👥 HR Tech

Recruitment • Artificial Intelligence • HR Tech

ClanX is a specialized recruitment agency focusing on technology roles such as engineers, product managers, and designers. Leveraging a network of tech professionals, the company provides a rapid and efficient hiring process with no upfront fees, ensuring a high-quality match for companies looking to fill technical positions. With a high match rate and quick turnaround times, ClanX uses AI-powered tools and deep industry expertise to vet candidates thoroughly. They offer a success-based payment model and a free replacement period, ensuring satisfaction with their hires.

📋 Description

• Make outbound calls to customers and suppliers to follow up on shipments, deliveries, payments and pending documentation • Communicate with customers and suppliers through phone calls and emails to obtain timely updates • Send follow-up emails to confirm conversations, request missing information and escalate delays • Maintain accurate records of calls, conversations, shipment updates and commitments in the company's internal systems • Maintain a structured follow-up schedule to ensure no pending query or commitment is missed • Proactively identify and escalate shipment delays, payment issues, documentation gaps and disputes to the internal team • Build and maintain professional relationships with customers and suppliers through clear and consistent communication • Ensure all communication and updates are recorded accurately and shared with the relevant stakeholders

🎯 Requirements

• Minimum 3 years of experience in a customer-facing role • Excellent spoken and written English • Experience handling customer or supplier communication over phone and email • Comfortable making a high volume of outbound calls and following up persistently but professionally • Good email writing, communication and interpersonal skills • Experience with spreadsheets, email and basic computer applications • Strong organisational skills and attention to detail • Ability to manage multiple follow-ups independently • Ability to work remotely with a reliable internet connection and a dedicated workspace • Candidates must be based in India • Candidates who can join within 30 days are sought

🏖️ Benefits

• Remote work • Reliable internet connection and dedicated workspace requirement

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