Salesforce Consultant

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ClanX

WebsiteLinkedInAll Job Openings

1 - 10 employees

🎯 Recruiter

🤖 Artificial Intelligence

👥 HR Tech

Recruitment • Artificial Intelligence • HR Tech

ClanX is a specialized recruitment agency focusing on technology roles such as engineers, product managers, and designers. Leveraging a network of tech professionals, the company provides a rapid and efficient hiring process with no upfront fees, ensuring a high-quality match for companies looking to fill technical positions. With a high match rate and quick turnaround times, ClanX uses AI-powered tools and deep industry expertise to vet candidates thoroughly. They offer a success-based payment model and a free replacement period, ensuring satisfaction with their hires.

📋 Description

• Own and manage Salesforce CRM across Sales, Marketing, Customer Service, and Analytics teams • Define CRM roadmap, priorities, and platform strategy aligned with business goals • Lead Salesforce administration, automation, integrations, and platform optimization • Drive CRM data governance, quality standards, and validation processes • Partner with Data and Technology teams for enterprise integrations and AI initiatives • Improve workflows, reporting, dashboards, and business processes within Salesforce • Support lead lifecycle management, customer segmentation, and campaign execution • Enable AI-driven insights, forecasting, personalization, and automation capabilities • Drive user adoption through training, enablement, and change management • Manage Salesforce releases, enhancements, and platform performance • Collaborate with external vendors and internal stakeholders for CRM initiatives

🎯 Requirements

• 8+ years of hands-on Salesforce experience in CRM Manager, Product Owner, or Senior Administrator roles • Strong expertise in Salesforce Sales Cloud and Service Cloud • Experience with Marketing Cloud is preferred • Experience implementing AI-enabled CRM capabilities such as Einstein, predictive analytics, and automation tools • Strong understanding of CRM data governance, architecture, and integrations • Experience working with ERP systems, APIs, middleware, and enterprise data ecosystems • Proven experience supporting Marketing, Sales, Customer Service, and Analytics teams • Experience managing CRM data quality, workflows, and automation • Salesforce Administrator certification is mandatory • Strong stakeholder management and cross-functional collaboration skills • Experience leading or mentoring CRM administrators or analysts • Bachelor’s Degree in Business, Information Systems, Computer Science, Data Science, or related field • Experience implementing AI-enabled CRM features such as Einstein, predictive analytics, recommendation engines, automation tools, and Lightning Web Components • Must be a citizen of India and currently based in India • Candidates sought who can join within 30 days • Must be open to working the US shift from 6:30pm to 3:30am IST