Conversation Designer

🔥 1 minute ago

🇮🇳 India – Remote

⏰ Full Time

🟢 Junior

✍️ Designer

🚫👨‍🎓 No degree required

👻 Ghost score 12%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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ClearGrid

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 2023

💳 Fintech

🤖 Artificial Intelligence

🤝 B2B

💰 $6.5M Seed on 2025-04

Fintech • Artificial Intelligence • B2B

ClearGrid is a digital fintech platform that redefines debt resolution through AI-driven, customer-first solutions. It helps lenders streamline recovery processes while offering borrowers tailored, flexible options that prioritize financial stability, transparency, and regulatory compliance. ClearGrid positions itself as a secure, efficient, and adaptable platform for modern debt management, serving financial institutions with technology-driven services.

📋 Description

• Design conversations for new voice AI agents for new and existing clients, including conversation flows, dialogue structure, copy, and edge-case handling • Lead Hindi conversation design by designing, reviewing, and launching Hindi agents • Act as the team’s subject-matter voice on the linguistic and cultural quality of Hindi conversations • Write, test, and iterate on prompts with prompt engineers to turn designs into working agents • Prepare handover packages containing requirements, conversation designs, and guidelines • Work with the analytics team to track agent performance, report design-change impact, and recommend optimizations • Run conversation quality reviews on live agents beyond compliance QA • Contribute to conversation design standards and methodology • Improve team processes • Drive conversion of promises-to-pay into kept promises

🎯 Requirements

• Native or fully fluent Hindi speaker; fluent in speaking, reading, and writing Hindi in Devanagari script • Natural, everyday conversational Hindi, including comfortable Hindi–English code-switching • Strong written and spoken English • At least 1 year of hands-on conversation design or prompt engineering experience on production Voice AI agents • Experience working on a voice agent that went live with real users • Ability to track and report on agent performance and use data to demonstrate design impact • Strong ownership in a fast-paced, ambiguous environment • Rigor and attention to detail in documentation, reviews, and quality checks • Curiosity about voice AI and conversational interfaces • Ability to work hours overlapping with the Dubai team (GMT+4) • Nice to have: background in Hindi linguistics • Nice to have: experience in fintech, collections, or outbound operations • Nice to have: familiarity with Hindi in speech-to-text and text-to-speech systems, including pronunciation, transliteration, numbers, and dates

🏖️ Benefits

• Remote work arrangement • Opportunity to shape Hindi voice AI conversations and set product quality standards • Work with a growing conversation design team • Opportunity to contribute to conversation design standards, methodology, and process improvements