Debt Resolution Specialist

Job not on LinkedIn

🔥 0 minutes ago

🇦🇪 United Arab Emirates (UAE) – Remote

⏰ Full Time

🟢 Junior

🟡 Mid-level

🚫👨‍🎓 No degree required

👻 Ghost score 12%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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ClearGrid

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 2023

💳 Fintech

🤖 Artificial Intelligence

🤝 B2B

💰 $6.5M Seed on 2025-04

Fintech • Artificial Intelligence • B2B

ClearGrid is a digital fintech platform that redefines debt resolution through AI-driven, customer-first solutions. It helps lenders streamline recovery processes while offering borrowers tailored, flexible options that prioritize financial stability, transparency, and regulatory compliance. ClearGrid positions itself as a secure, efficient, and adaptable platform for modern debt management, serving financial institutions with technology-driven services.

📋 Description

• Manage and directly handle debt recovery efforts for overdue accounts • Develop and implement tailored debt resolution strategies based on customer circumstances • Initiate contact with delinquent customers to negotiate settlements, payment plans, or full debt recovery • Maintain professional customer relationships while balancing firm collections with empathy • Address complex or escalated customer accounts and work toward effective, amicable resolutions • Resolve disputes and complaints while upholding a positive company image • Ensure adherence to relevant debt collection laws, regulations, and company policies • Stay informed on industry trends and legal changes • Track personal performance metrics, including recovery rates and customer engagement • Prepare and present reports on recovery activities, results, and improvement areas • Assess and adjust collection strategies to meet recovery goals • Streamline debt collection processes for improved productivity • Use collection software and tools to track progress and maintain accurate records • Coordinate with internal teams supporting the debt recovery process • Collaborate with external agencies or partners as needed

🎯 Requirements

• Proven experience as a debt collection agent, with a minimum of 2 years in debt resolution • Experience in GCC based debt collection agencies • In-depth knowledge of debt collection laws, regulations, and best practices • Strong communication and negotiation skills, with the ability to manage delicate conversations and resolve disputes • Proficiency in debt collection software and tools • Excellent organizational skills and the ability to prioritize tasks effectively • Ability to handle high-pressure situations and manage customer concerns professionally • Certification in debt collection or related field preferred • Fluency in Arabic and English preferred