Senior Product Manager

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Clinisys

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 1988

☁️ SaaS

🤝 B2B

🔬 Science

SaaS • B2B • Science

Clinisys is a global provider of laboratory informatics and diagnostics software, offering laboratory information management systems (LIS/LIMS), cloud-based laboratory platforms, and related professional services to laboratories across healthcare, life sciences, environmental, food & beverage, and other sectors. With over 40 years of experience and more than 3,000 customers in 34 countries, Clinisys delivers solutions that support sample traceability, regulatory compliance, population-scale testing, and integration of emerging technologies such as AI. The company combines local market knowledge and global scale, backed by product development, support, and deployment teams to help organisations run efficient, compliant laboratory operations.

📋 Description

• Own regional product growth outcomes for the Clinical Pathology and Blood Bank product portfolio by defining clear OKRs/KPIs (e.g. TAM, SAM, SOM), partnering with cross-functional leaders, and ensuring objectives tie directly to commercial, adoption, and customer value goals. • Develop, communicate, and iterate the regional product vision and multi-year roadmap, ensuring alignment to market needs, regulatory requirements, and Clinisys' global strategy. • Maintain comprehensive market intelligence by building a trusted network with key accounts, partners and influencers, analysing customer segmentation, trends, policy shifts, competitor movements, partner activity, and ecosystem changes to proactively adjust product direction. • Drive an AI-first, data-led product operating cadence (customer insights, backlog health, roadmap reviews and release readiness), continuously improving product management processes, governance and stakeholder communication. • Lead robust Voice of Customer programmes including interviews, workshops, site visits, and structured insight synthesis, ensuring customer value and pains directly shape product decisions. • Lead discovery, backlog prioritisation (alongside other product managers where applicable), and solution design with Product, Engineering, and UX, ensuring clarity of requirements, alignment on trade-offs, and delivery of high-quality, clinically safe features. • Act as a discipline/domain subject matter expert, ensuring clinical and operational requirements are accurately translated into clear product requirements and delivery decisions. • Mentor and coach junior Product Managers and Product Analysts, elevating product craft, analytical thinking, stakeholder communication, and customer-centric decision-making across the team. • Represent Product Management at regional leadership forums, influence strategic decisions, and ensure alignment between regional priorities and global product direction. • Drive regional go-to-market and ecosystem success: partner with Sales and Marketing on launches, messaging, bids/tenders and win/loss improvement; own key regional delivery partnerships (e.g., system integrators) and 3rd‑party integrations to accelerate deployments and strengthen competitive position. • Instrument and monitor product performance across usage, adoption, retention, NPS, upgrade patterns, support drivers, and commercial KPIs, driving structured improvement actions.

🎯 Requirements

• At least 3 years' experience of working as a Clinical Pathology or Blood Bank laboratory technician is essential. • MBA and/or Masters degree in Health Administration, Information Management, Engineering, Computer Science or Clinical Pathology / Blood Bank is essential. • Strong experience of at least 3 years as a Product Manager in a software development organisation or equivalent relevant business experience through roles in sales, marketing, product development, implementation and/or support of CliniSys products, is essential. • Recognised thought leader in the Clinical Pathology and / or Blood Bank industry that has presented at trade shows / conferences, has a network of contacts and has a pulse on the market’s direction is essential. • Hands‑on experience working with Generative AI technologies is essential, either within the product management or other operational toolset or through self‑directed experimentation or side projects. • Product Focus, Pragmatic Marketing or other product management certification is desirable. • Experience of using Aha! Roadmaps for tracking Product Management activities such as setting strategy and prioritizing features is desirable. • Experience of using Clinisys Laboratory Information Management Systems products is desirable.