CCM Developer

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🕒 June 19

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CLIQHR Recruitment Services

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 2012

💼 Consulting

📣 Marketing

🎯 Recruiter

Consulting • Marketing • Recruitment

CLIQHR Recruitment Services is a comprehensive recruitment agency based in India, specializing in a wide range of recruitment solutions including permanent, contract, executive, and overseas recruitment. They cater to businesses of all sizes from startups to established enterprises, offering services such as bulk hiring, remote team hiring, and recruitment process outsourcing. Their team is known for using modern technology to ensure efficient recruitment processes and providing quality candidates for their clients. Additionally, CLIQHR is recognized for its integrity, confidentiality, and professionalism in matching the right talent with businesses across various industries.

📋 Description

• Develop and implement Customer Communication Management (CCM) solutions using Quadient Inspire. • Participate in technical discussions and provide innovative solutions aligned with business requirements. • Analyze existing applications and take ownership of assigned systems and processes. • Support live production environments, including monitoring, troubleshooting, error recovery, and change management. • Assess and minimize risks and impacts to customers during deployments and system changes. • Collaborate with business stakeholders, project teams, and third-party vendors. • Develop and maintain automation and customization scripts using Groovy and Java. • Ensure timely and high-quality project delivery within defined timelines and budgets. • Perform testing, validation, and quality assurance activities. • Provide technical support and guidance to team members. • Participate in continuous improvement initiatives and recommend platform enhancements. • Ensure adherence to development standards, best practices, and governance processes.

🎯 Requirements

• 5-8 years of experience in Customer Communication Management (CCM) solutions • Strong hands-on experience with Quadient Inspire • Experience with at least one additional industry-recognized CCM platform • Proficiency in Groovy and Java scripting • Experience in data processing and customer communication workflows • Strong understanding of Software Development Lifecycle (SDLC) and application support • Excellent analytical, troubleshooting, and problem-solving skills • Strong communication and stakeholder management abilities • Ability to work independently and manage multiple priorities effectively • Experience working in client-focused and business-critical environments.

🏖️ Benefits

• Remote work arrangement