
201 - 500 employees
📡 Telecommunications
☁️ SaaS
🤝 B2B
Telecommunications • SaaS • B2B
CloudTalk is an integrated AI business calling software platform that enhances communication for sales and support teams around the globe. It offers features such as power dialing, SMS and WhatsApp integration, call routing, analytics, and CRM integration to optimize customer interactions and streamline operations. With a focus on providing seamless and reliable communication through local numbers in over 160 countries, CloudTalk is designed to empower companies with AI-powered tools and analytics, improving outreach and efficiency for revenue teams.
🕒 December 12, 2025
🌐 Czechia, Slovakia, +3 more countries – Remote
⏰ Full Time
🟠 Senior
✅ Product Manager
👻 Ghost score 49%
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201 - 500 employees
📡 Telecommunications
☁️ SaaS
🤝 B2B
Telecommunications • SaaS • B2B
CloudTalk is an integrated AI business calling software platform that enhances communication for sales and support teams around the globe. It offers features such as power dialing, SMS and WhatsApp integration, call routing, analytics, and CRM integration to optimize customer interactions and streamline operations. With a focus on providing seamless and reliable communication through local numbers in over 160 countries, CloudTalk is designed to empower companies with AI-powered tools and analytics, improving outreach and efficiency for revenue teams.
• Build a deep understanding of core users through direct and indirect research • Craft product vision and strategy contributing to product strategy and measurable business and customer outcomes • Translate user knowledge into a researched strategy and roadmap driving growth and customer success • Co-lead customer discovery with Product Management and Product Design peers • Facilitate journey-mapping sessions • Identify key golden tasks for the user segment • Align R&D and go-to-market teams around clearly articulated solutions to customer problems • Collaborate with Product, Product Marketing, Customer Experience, and R&D teams to identify, validate, and define solutions • Lead and learn across R&D and CloudTalk-wide to improve approaches and drive product-led decision-making
• 5+ years of experience in B2B, preferably in audio, visual, or omnichannel communication • Experience focusing on manager and operational user personas and translating user needs into problems solved for these personas • Track record of measurable changes in user behaviour driving company and customer business metrics • Experience creating clear, compelling, and well-researched explanations of business value, risks, user flows, and impact of multi-phase initiatives • Ability to articulate complex problems in a digestible way • Experience using qualitative and quantitative research to inform decisions • Comfortable communicating with frontline Sales or Support team managers and executive teams • AI-fluent, with concrete examples of AI-assisted workflows such as discovery synthesis, spec drafting, and competitive analysis • Ability to identify incorrect or unreliable AI outputs and explain the validation process • Ownership of shipped work regardless of how it was produced • Stress-resilient, focused, and highly organized
• Unlimited Paid Time Off - with guidelines • 2 volunteering days per year • Work from home allowance • Flexible working hours • MacBook for work • Flexible, hybrid working options • 1-1 coaching sessions with our resident coach • Hands-on experience, coaching and formal learning guided by the 70/20/10 development model • Transparent job-leveling framework supporting career growth • Recharge Fridays — all-company day off once per quarter • Fitness Allowance • Referral bonuses up to €5,000 • Annual all-company and R&D offsites at a remote location • Half-yearly hackathons • Fresh CloudTalk swag every year
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