
1001 - 5000 employees
Founded 2021
🤝 B2B
🤖 Artificial Intelligence
🔒 Cybersecurity
B2B • Artificial Intelligence • Cybersecurity
Cnexia is a Canada-based services company combining large-scale customer service operations with in-house information technology and support functions. The firm operates contact-center-style customer support, loyalty and sales programs and also houses technology teams focused on cybersecurity, network and systems engineering, web and mobile application development, data science and artificial intelligence. Cnexia employs thousands of staff across customer service, tech and support roles and positions itself as a partner helping organizations improve how they communicate and deliver services.
🕒 March 26
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1001 - 5000 employees
Founded 2021
🤝 B2B
🤖 Artificial Intelligence
🔒 Cybersecurity
B2B • Artificial Intelligence • Cybersecurity
Cnexia is a Canada-based services company combining large-scale customer service operations with in-house information technology and support functions. The firm operates contact-center-style customer support, loyalty and sales programs and also houses technology teams focused on cybersecurity, network and systems engineering, web and mobile application development, data science and artificial intelligence. Cnexia employs thousands of staff across customer service, tech and support roles and positions itself as a partner helping organizations improve how they communicate and deliver services.
• Participate in the development and implementation of security initiatives to ensure the best possible measures are in place to maintain a secure operation • Monitor, evaluate, and maintain systems and procedures to safeguard internal information systems • Develop, implement, and enforce security strategies, policies and procedures • Strengthen our security posture by adjusting thresholds / onboarding / offboarding Bell Business customers • Develop, maintain and update documentation associated to production releases • Adhere to best practices for security management
• Focus and specialization on detection and response to Distributed Denial of Service (DDOS) attacks • In depth experience in the Network troubleshooting layers • Experience in analysing network traffic • Ability to analyse issues and act on the incident • In depth experience in analysing forensics during Security event • Device management troubleshooting / life cycle management / upgrades for our security DDoS appliances
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