Systems Analyst

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🕒 March 26

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Cnexia

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2021

🤝 B2B

🤖 Artificial Intelligence

🔒 Cybersecurity

B2B • Artificial Intelligence • Cybersecurity

Cnexia is a Canada-based services company combining large-scale customer service operations with in-house information technology and support functions. The firm operates contact-center-style customer support, loyalty and sales programs and also houses technology teams focused on cybersecurity, network and systems engineering, web and mobile application development, data science and artificial intelligence. Cnexia employs thousands of staff across customer service, tech and support roles and positions itself as a partner helping organizations improve how they communicate and deliver services.

📋 Description

• Requirement gathering and documentation • Process mapping and optimization • Stakeholder engagement (conducting workshops, presenting recommendations)

🎯 Requirements

• University or college degree in engineering, computer science, physics, mathematics, or equivalent experience in a related field • Minimum of 3+ years' experience as a Systems Analyst • Excellent communication skills in French and English • Strong aptitude for information systems technology and the ability to work with JSON/XML formats • Strong analytical, problem-solving, and organizational skills • Strong team player; ability to facilitate, negotiate, and collaborate within a multi-domain team environment • Experience debugging and triaging software defects and issues

🏖️ Benefits

• Flexible work arrangements • Professional development