Cnexia
1001 - 5000 employees
Founded 2021
🤝 B2B
🤖 Artificial Intelligence
🔒 Cybersecurity
B2B • Artificial Intelligence • Cybersecurity
Cnexia is a Canada-based services company combining large-scale customer service operations with in-house information technology and support functions. The firm operates contact-center-style customer support, loyalty and sales programs and also houses technology teams focused on cybersecurity, network and systems engineering, web and mobile application development, data science and artificial intelligence. Cnexia employs thousands of staff across customer service, tech and support roles and positions itself as a partner helping organizations improve how they communicate and deliver services.
VA Programmer
🕒 March 26
📊 Check your resume score for this job
Improve your chances of getting an interview by checking your resume score before you apply.
Cnexia
1001 - 5000 employees
Founded 2021
🤝 B2B
🤖 Artificial Intelligence
🔒 Cybersecurity
B2B • Artificial Intelligence • Cybersecurity
Cnexia is a Canada-based services company combining large-scale customer service operations with in-house information technology and support functions. The firm operates contact-center-style customer support, loyalty and sales programs and also houses technology teams focused on cybersecurity, network and systems engineering, web and mobile application development, data science and artificial intelligence. Cnexia employs thousands of staff across customer service, tech and support roles and positions itself as a partner helping organizations improve how they communicate and deliver services.
📋 Description
• Contribute to the design and implementation of prebuilt components for DialogFlow CX • Develop and deploy chat and voice bots for customers, enhancing the overall customer experience using natural language processing engines like Dialog Flow ES/CX • Write efficient code in NodeJS to manage complex dialogues and conversations seamlessly • Implement an innovative feedback reporting system leveraging Language Model (LLM) and Generative AI.
🎯 Requirements
• Bachelor in Computer Science or any related field • 1 - 2 years of experience • Conversational AI: Dialog Flow ES/CX (or any similar technology e.g. Amazon Lex or IBM Watson), LUIS, CLU, Bot. Framework, Bot Composer, NLP, Gen AI, LLMs, Prompt Engineering, VoiceFlow, Lex and Langchain. • Programming: JavaScript, TypeScript, Nest.js, Python. • Cloud Technologies: Google CCAI, Amazon Connext, Azure AI Cognitive Services, AWS Lambda. • Databases: MongoDB, MySQL, PostgreSQL.
🏖️ Benefits
• Competitive compensation and comprehensive benefits package. • Opportunity to work with a dynamic team of technology experts. • Chance to make a significant impact on the company's digital transformation journey. • Global Team & Tech: Work remotely with a talented team worldwide, using cutting-edge tools. • Grow Your Skills: Gain new knowledge with certifications and online courses. • Competitive Pay: Get rewarded for your performance with a competitive salary. • Work Anywhere From Morocco: Enjoy the flexibility of 100% remote work.
Apply Now
