
10,000+ employees
Founded 1755
Manufacturing • Textiles • Apparel
Coats is a global leader in manufacturing threads and yarns with over 250 years of history. The company offers a diverse range of products including industrial and high-performance threads, yarns, fabrics, zips, and trims. Coats emphasizes sustainability in its operations, providing eco-friendly options for its products and maintaining a strong commitment to corporate responsibility.
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10,000+ employees
Founded 1755
Manufacturing • Textiles • Apparel
Coats is a global leader in manufacturing threads and yarns with over 250 years of history. The company offers a diverse range of products including industrial and high-performance threads, yarns, fabrics, zips, and trims. Coats emphasizes sustainability in its operations, providing eco-friendly options for its products and maintaining a strong commitment to corporate responsibility.
• Support and improve SAP SD processes by ensuring smooth system operations, accurate data, and good coordination with business teams. • Resolve issues, improve efficiency, and support sales, order management, delivery, and billing to ensure timely execution and compliance. • Provide daily SAP SD operational support for sales orders, deliveries, billing, and STO processes. • Resolve issues in sales orders (pricing, tax, plant, material master, credit blocks, incomplete orders). • Support order fulfilment by resolving delivery (OBD) issues and ensuring material availability. • Handle invoice-related issues (pricing, tax, HSN, FI/CO errors, e-invoice, e-way bill). • Manage credit/debit note issues and support RGRN processes. • Support DC and STO operations including order creation, invoicing, and issue resolution. • Maintain and correct master data (customer, pricing, materials, HSN, tax conditions). • Ensure GST compliance through correct tax setup, updates, and validation. • Support scrap sales and asset transfer processes including pricing, tax, and invoicing. • Monitor and resolve system errors (VFX3, billing blocks, delivery blocks, COGI where applicable). • Coordinate with IT/support teams by raising and tracking tickets for issue resolution. • Support system configuration, testing, and new process implementation (pricing, tax, freight, plants). • Conduct user training and guide teams on SAP SD processes and best practices. • Work closely with Sales, Finance, Logistics, Procurement, and Planning teams. • Drive process improvements, documentation, and audit compliance in SAP operations.
• Bachelor’s degree in business, Supply Chain, or a related field. • 3-5 years of experience in SAP SD or order-to-cash operations • Strong knowledge of SAP SD processes (sales order, delivery, billing, STO) • Experience in GST, taxation, and invoice handling in SAP • Excellent coordination skills to manage internal stakeholders and external partners, with strong communication abilities to liaise with government agencies, brokers, and logistics providers. • Proactive approach to identifying and resolving compliance issues, documentation inaccuracies, and operational delays. • Good Excel and analytics, judgment, and problem-solving skills. • Desirable: Experience in manufacturing or supply chain environment. • Desirable: Knowledge of SAP integration with MM, FICO, or APO modules. • Desirable: Exposure to SAP configuration, testing, or system enhancement projects.
• Professional development opportunities
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