
11 - 50 employees
Founded 2013
☁️ SaaS
🔐 Security
📋 Compliance
SaaS • Security • Compliance
Codekeeper is a company providing comprehensive disaster recovery solutions tailored for software companies and their clients. Specializing in software backup, software escrow, SaaS escrow, and software custodian services, Codekeeper ensures that critical digital assets and systems are secured, recoverable, and compliant with industry regulations. Their solutions are designed to integrate seamlessly with popular developer platforms, offering enterprise-ready resilience against digital threats such as data breaches, system downtimes, and compliance failures. With a focus on risk assessment, Codekeeper aids businesses in safeguarding their operations from the unpredictable digital landscape using cutting-edge technology and over a decade of industry expertise.
🔥 42 minutes ago
Where this job comes from
Posted on Codekeeper's careers page, not through a job board
First seen by Remote Rocketship 42 minutes ago

11 - 50 employees
Founded 2013
☁️ SaaS
🔐 Security
📋 Compliance
SaaS • Security • Compliance
Codekeeper is a company providing comprehensive disaster recovery solutions tailored for software companies and their clients. Specializing in software backup, software escrow, SaaS escrow, and software custodian services, Codekeeper ensures that critical digital assets and systems are secured, recoverable, and compliant with industry regulations. Their solutions are designed to integrate seamlessly with popular developer platforms, offering enterprise-ready resilience against digital threats such as data breaches, system downtimes, and compliance failures. With a focus on risk assessment, Codekeeper aids businesses in safeguarding their operations from the unpredictable digital landscape using cutting-edge technology and over a decade of industry expertise.
• Draft legal language and prepare required documents for customer agreements, subject to manager review • Receive and resolve user and lead questions about services and Codekeeper accounts • Support customers with setting up connections to their source code management platform • Guide leads about the service via email and website chat • Draft and send reports based on customer-provided information • Champion customer success, satisfaction, and retention • Conduct legal research and provide support on legal matters
• Familiarity with LegalTech concepts is crucial • Prior experience in customer success or similar role is preferred • Proficiency in drafting legal documents • Exposure to working with diverse companies of varying sizes and industries • Analytical thinking and a proactive attitude • Excellent written English communication skills • Proficiency in modern web tools like Google Docs and similar platforms • Highly organized with a strong attention to detail • Comfortable adapting and multitasking in a fast-paced environment
• Passionate and fun-loving colleagues • Startup mindset with ample opportunities for growth • Regular team activities and gatherings • Comprehensive onboarding process with a dedicated ramp-up period • A supportive team that values open communication and direct feedback • A chance to excel in your career and make a difference
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