Professional Services Team Lead

Job not on LinkedIn

🔥 0 minutes ago

💃 Latin America – Remote

⏳ Contract/Temporary

🟠 Senior

✨ Team Lead

Where this job comes from

Posted on CodeRoad's careers page ↗CodeRoad's careers page, not through a job board

First seen by Remote Rocketship 0 minutes ago

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Logo of CodeRoad

CodeRoad

1 - 10 employees

📚 Education

☁️ SaaS

Education • SaaS

CodeRoad is a comprehensive online training program that teaches JavaScript and front-end web development from zero to a Junior Front-End Developer level. Created and taught by Mateusz Choma, the course includes 175+ hours of video lessons, hands-on code examples in an in-browser editor, and covers HTML, CSS, JavaScript, React and Redux, plus community Q&A and optional one-on-one mentoring. The platform is self-paced and accessible 24/7, aimed at individuals seeking to start a career in front-end development.

📋 Description

• Provide day-to-day technical leadership, mentorship, and guidance to Professional Services Engineers • Lead review and migration of existing VinSolutions client packages into updated product structures • Oversee new client deployments, account configurations, platform setups, and website launches • Establish quality standards and oversee validation for package migrations, configurations, and deployments • Troubleshoot complex issues and serve as the primary escalation point for critical technical challenges • Optimize workflows using Salesforce (SFX), data mapping tools, and specialized automotive utilities • Lead technical communications with North American clients and internal stakeholders • Translate business requirements into implementation plans and configuration roadmaps • Maintain technical specifications, deployment workflows, migration procedures, integration documentation, and onboarding guides

🎯 Requirements

• 3+ years of hands-on experience in professional services, client-facing software implementation, technical application support, or systems configuration • At least 1 year of team leadership, mentoring, or technical supervision experience • Practical experience with Salesforce (SFX), advanced data handling and spreadsheet tools, data mapping processes, and specialized operational utilities • Solid understanding of HTML, CSS, JavaScript, SQL/MySQL, HTTP/HTTPS, REST, FTP, DNS, server infrastructure, and deployment configurations • Familiarity with Agile/Scrum methodologies, ticketing workflows such as Jira, and collaborative engineering processes • Excellent verbal and written English communication skills at C1 level • Ability to lead technical discussions, manage escalations, and coordinate with North American clients and engineering teams across US East/West Coast time zones • Ability to manage complex implementations, prioritize competing workloads, identify operational risks, and make sound technical decisions • Experience with automotive dealership software is a strong plus • Hands-on QA and experience developing automations are a plus

🏖️ Benefits

• Career continuity and long-term opportunity through a continuous multi-project pipeline • Agentic AI tools and training • Coursera Enterprise • Studio practice labs • L1-L7 Career Framework • High-touch onboarding • Transparent leadership communication • Community recognition • Psychological safety • Competitive pay in USD • Holidays off and paid time off • Health insurance assistance program • Opportunity to work with high-growth US-based companies and cutting-edge tech stacks

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