Operations Assistant

🔥 3 minutes ago

🇦🇷 Argentina – Remote

⏰ Full Time

🟢 Junior

⚙️ Operations

🚫👨‍🎓 No degree required

👻 Ghost score 10%

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Logo of Coinbase

Coinbase

1001 - 5000 employees

Founded 2012

💼 Consulting

₿ Crypto

💸 Finance

💰 $21.4M Post-IPO Equity on 2022-11

Consulting • Crypto • Finance

Coinbase is a leading cryptocurrency exchange platform that allows individuals and institutions to buy, sell, and trade various crypto assets such as Bitcoin and Ethereum. The company offers advanced trading tools, institutional solutions, and a self-hosted wallet for storing and managing cryptocurrencies. With a strong focus on security and transparency, Coinbase provides a trusted platform used by millions globally. It supports various features including staking, earning rewards, and spending crypto through their cards. Additionally, Coinbase provides developer tools and APIs for building onchain applications, making it a comprehensive hub for engaging in the crypto economy.

📋 Description

• Reconcile billing and subscription records, investigate discrepancies, and coordinate collections follow-up • Manage MSA intake and agreement workflows through Ironclad, track signatures and renewals, and maintain contract records • Coordinate TLS and Vesting Platform onboarding, triage Pylon inboxes, and communicate throughout the customer lifecycle • Prepare token distributions, support grant setup and M2M migrations, and execute controlled lockup coverage • Maintain SOPs, reporting methodology, and canonical operational datasets • Flag automation opportunities and escalate policy questions to designated owners • Support operational workflows for Coinbase’s token management platform and Prime customers

🎯 Requirements

• 1+ years of experience in operations, financial operations, contract administration, or customer operations within financial services, fintech, or digital assets • Ability to manage multiple concurrent workflows accurately, including billing reconciliation, subscription tracking, and record maintenance • Hands-on experience with Ironclad, Pylon, CRM platforms, or subscription billing systems • Familiarity with KPI tracking, data hygiene practices, and documented controls for revenue and customer metrics reporting • Responsible use of generative AI with human oversight • Maximum of 3 applications within a 6-month period

🏖️ Benefits

• Remote-first work environment • Quarterly in-person working sessions (“surges”) • Equal opportunity employment • Reasonable accommodation support

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