Senior Product Data Analyst, GMT-7 to GMT+4 timezones

🕒 August 25

🇷🇸 Serbia – Remote

⏰ Full Time

🟠 Senior

📉 Data Analyst

👻 Ghost score 40%

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Logo of Collectly

Collectly

51 - 200 employees

Founded 2017

🏥 Healthcare

⚕️ Healthcare Insurance

💳 Fintech

Healthcare • Healthcare Insurance • Fintech

Collectly is a healthcare technology company that provides an AI-powered financial assistant designed to streamline the medical billing process for patients. The platform helps healthcare providers improve patient engagement by making it easier for them to understand and pay their medical bills, resulting in faster collections and better patient satisfaction. Collectly integrates with existing electronic health records and practice management systems, allowing healthcare organizations to enhance their billing processes without changing their current software solutions.

📋 Description

• Own the dashboards that product and customer teams work from across most products • Turn complaints and open questions into defined metrics and track them over time • Catch product issues in the data before they become escalations • Work with the founder, product managers, engineers, and customer success to decide what to measure and explain why a number moved • Work across pre-service products, including visit cost estimates, eligibility and benefits, and a patient support voice agent • Work across post-service products, including patient billing and revenue cycle metrics • Build customer-facing metrics using AI tools such as Claude Code • Provide visibility into product performance and use data to identify product gaps

🎯 Requirements

• At least 4 years in data or product analytics • Strong SQL and Python • A product mindset: you start from what the customer experiences, not from what’s in the tables • Fluency with AI-assisted development, including Claude Code and similar agentic coding tools • Healthy skepticism about numbers: you validate before you trust • Exceptional written and oral communication skills • Startup experience (nice-to-have) • Experience building dashboards people actually use with Metabase, Looker, or similar (nice-to-have) • Healthcare experience in eligibility and benefits, patient billing, or revenue cycle (nice-to-have) • Comfort reading application code to see where a number comes from (nice-to-have)

🏖️ Benefits

• Full-Time Remote work arrangement

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