Community Phone
51 - 200 employees
Founded 2018
📡 Telecommunications
🤝 B2B
👥 B2C
💰 Pre Seed Round on 2019-08
Telecommunications • B2B • B2C
Community Phone is a telecommunications company that provides reliable phone services for homes and businesses without the need for an internet connection. Their plans are designed to be simple and affordable, with no hidden fees or long contracts. Community Phone emphasizes strong call quality and customer support from real human representatives, alongside features like spam call blocking, call forwarding, and voicemail transcription. Their technology leverages industrial-grade antennas to connect to nearby cell towers, ensuring connectivity even during power outages.
Customer Support Representative
🕒 April 1
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Community Phone
51 - 200 employees
Founded 2018
📡 Telecommunications
🤝 B2B
👥 B2C
💰 Pre Seed Round on 2019-08
Telecommunications • B2B • B2C
Community Phone is a telecommunications company that provides reliable phone services for homes and businesses without the need for an internet connection. Their plans are designed to be simple and affordable, with no hidden fees or long contracts. Community Phone emphasizes strong call quality and customer support from real human representatives, alongside features like spam call blocking, call forwarding, and voicemail transcription. Their technology leverages industrial-grade antennas to connect to nearby cell towers, ensuring connectivity even during power outages.
📋 Description
• Track customer concerns, identifying trends and driving calls • Work cross-functionally to remove customer obstacles • Ensure every customer has an extraordinary experience • Listen for opportunities to upsell customers
🎯 Requirements
• Advanced command of the English language • Calm under pressure and excellent at establishing rapport • Adaptable to change • Experience with Zendesk, Hubspot or similar technology
🏖️ Benefits
• Customer-obsessed culture • Opportunities for personal growth and development • Remote-first environment
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