Senior Supervisor, Delivery

Job not on LinkedIn

🔥 39 minutes ago

🇨🇴 Colombia – Remote

⏰ Full Time

🟠 Senior

✨ Supervisor

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Conduent

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 2017

🏥 Healthcare

📦 Logistics

💼 Consulting

💰 Venture Round on 2009-01

Healthcare • Logistics • Consulting

Conduent is a leading provider of technology-led solutions aimed at enhancing customer experiences and improving operational efficiency for businesses and government agencies. The company offers a wide range of services, including customer experience management, finance and accounting solutions, human capital management, integrated digital solutions, and specialized services for healthcare and public sector clients. By leveraging automation and analytics, Conduent helps organizations streamline processes and drive business success.

📋 Description

• Supervises daily tasks of complex business, technical support, or production teams • Sets team priorities to ensure timely completion • Coordinates work activities with other supervisors • Manages performance appraisals and pay reviews • Manages training for 3 or more employees • Manages hiring and termination actions • Manages team members to process claims and answer calls efficiently • Coaches team to deliver KPIs • Ensures adherence to company policy and procedures • Acts as liaison between operations and middle management to ensure protocols are followed • Helps with conflict resolution involving clients, people, tasks, and systems • Provides resolutions to a diverse range of complex tasks • Delivers input on process improvement and operational initiatives • Acts as a point of contact for leadership • Provides operational information and guidance to upper-level managers • Drives special projects for corporate, operational, or client initiatives • Supports less experienced team leaders to improve performance • Executes the continuity plan, including during natural disasters • Performs additional duties as assigned

🎯 Requirements

• Requires broad technical expertise and industry knowledge • Able to perform work unsupervised • Understands and applies concepts in the field of expertise • Has basic knowledge of other disciplines • Understands how to improve efficiency across related teams • Uses judgment to identify and resolve day-to-day technical and operational problems • Complies with all policies, procedures, and standards

🏖️ Benefits

• Opportunity to personally thrive, make a difference, and be part of a culture where individuality is noticed and valued every day