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Training Services Coordination and Logistics Associate III

🔥 0 minutes ago

🇲🇾 Malaysia – Remote

⏰ Full Time

🟢 Junior

🟡 Mid-level

✨ Associate

🚫👨‍🎓 No degree required

Where this job comes from

Posted on Conduent's careers page, not through a job board

First seen by Remote Rocketship 0 minutes ago

Logo of Conduent

Conduent

10,000+ employees

Founded 2017

🏥 Healthcare

📦 Logistics

💼 Consulting

💰 Venture Round on 2009-01

Healthcare • Logistics • Consulting

Conduent is a leading provider of technology-led solutions aimed at enhancing customer experiences and improving operational efficiency for businesses and government agencies. The company offers a wide range of services, including customer experience management, finance and accounting solutions, human capital management, integrated digital solutions, and specialized services for healthcare and public sector clients. By leveraging automation and analytics, Conduent helps organizations streamline processes and drive business success.

📋 Description

• Provide learning administrative services to support client learning and data management needs • Perform data entry as it relates to learning administration • Enter training data into learning management system (SuccessFactors) • Manage requests using request management system (ServiceNow) • Ensure client standard operating procedures, processes and service level agreements are maintained • Identify and troubleshoot discrepancies and issues • Escalate issues to Manager for resolution • Perform a dual role in data processing and technical helpdesk support

🎯 Requirements

• Must be at least 18 years of age or older • Preferably a high school diploma and above • Must be able to submit a background check and drug test • Must be able to work 8 hours daily from 8PM to 5AM, Mon to Fri on night shift supporting U.S. time zone • Entry level for Bachelor’s degree or 2 years of successful working experience • Experience in a learning organization • Training administration (preferred but not required) • Customer service • Knowledge of and experience with learning management systems (preferred but not required) • Experience in Microsoft Office suite • Team-oriented but self-motivated and able to work with minimal supervision • Demonstrated attention to detail, strong quality focus, and well organized • Successful prioritization of work requirements and multitasking, as necessary • Analytical and problem-solving skills • Client focused to build and maintain professional working relationships • Ability to remain flexible and adaptable to constant change • Effective oral and written communication skills with clients, leadership and team members • Good communication skills (English) • Must be able to perform a dual role in data processing and technical helpdesk support • Good experience on Microsoft Excel & other Microsoft applications • Fresh graduates are encouraged to apply and training to be provided

🏖️ Benefits

• Full-time employment with benefits day one including paid holidays • Paid Training • Fully remote position

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