Training Services Coordinator

đŸ”„ 11 minutes ago

đŸ‡ČđŸ‡Ÿ Malaysia – Remote

⏰ Full Time

🟱 Junior

🟡 Mid-level

✹ Training Coordinator

đŸš«đŸ‘šâ€đŸŽ“ No degree required

Where this job comes from

Posted on Conduent's careers page, not through a job board

First seen by Remote Rocketship 11 minutes ago

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Logo of Conduent

Conduent

10,000+ employees

Founded 2017

đŸ„ Healthcare

📩 Logistics

đŸ’Œ Consulting

💰 Venture Round on 2009-01

Healthcare ‱ Logistics ‱ Consulting

Conduent is a leading provider of technology-led solutions aimed at enhancing customer experiences and improving operational efficiency for businesses and government agencies. The company offers a wide range of services, including customer experience management, finance and accounting solutions, human capital management, integrated digital solutions, and specialized services for healthcare and public sector clients. By leveraging automation and analytics, Conduent helps organizations streamline processes and drive business success.

📋 Description

‱ Facilitate scheduling processes, ensuring efficiency and maintaining high standards of service delivery ‱ Create and maintain schedules according to client requirements ‱ Use Microsoft TEAMS, Office, and Excel in scheduling processes ‱ Collaborate with clients and vendors to fulfill scheduling requests promptly and efficiently ‱ Handle client scheduling requests responsively to ensure customer satisfaction ‱ Solve scheduling challenges and think innovatively ‱ Uphold quality assurance standards for schedule accuracy and reliability ‱ Identify and escalate scheduling issues to the Delivery Services Manager ‱ Manage multiple scheduling tasks in a fast-paced environment ‱ Collaborate with team members and clients through effective interpersonal and communication skills ‱ Address client inquiries and provide excellent customer service ‱ Work independently while maintaining a collaborative approach with team members

🎯 Requirements

‱ Must be at least 18 years of age or older ‱ Preferably a high school diploma and above ‱ Must be able to submit a background check and drug test ‱ Must be able to work 8 hours night shift and Public Holidays from 8PM to 8AM, Mon to Fri ‱ Minimum of one year of experience in a customer service role, demonstrating a track record of delivering exceptional service ‱ Ability to work independently and as part of a team, showcasing versatility and adaptability ‱ Good English communication ‱ Good work ethic ‱ Good organizational skills ‱ Multitasking ‱ Strong technical aptitude and ability to navigate Microsoft TEAMS, Office, and Excel

đŸ–ïž Benefits

‱ Full-time employment with benefits day one including paid holidays ‱ Paid Training ‱ Weekend Off

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Training Services Coordination Associate managing client training schedules for Conduent's mission-critical services. Coordinating vendors, resolving scheduling issues, and maintaining quality standards.

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