Senior Software Engineer

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Connectly.ai

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2020

☁️ SaaS

📣 Marketing

🏢 Enterprise

💰 $20M Series B - Connectly.ai on 2024-09

SaaS • Marketing • Enterprise

Connectly. ai is a 360° AI-powered conversational platform focused on automating customer interactions across acquisition, marketing, sales, support, and utility messaging primarily using WhatsApp and omnichannel messaging. The platform offers AI-driven marketing campaigns, automated sales agents that qualify and convert leads, support triage and agent-assist features, utility messaging for billing/alerts/payments, analytics and insights, pre-built templates and flows, and integrations for enterprise workflows. It targets businesses across industries (150+ clients, 15+ industries, 20+ countries) with features like inbound/outbound messaging, cart recovery, payment reminders, document collection, sentiment analysis, and performance dashboards. The company emphasizes reducing support costs, improving conversion and revenue per message, and scaling conversational experiences with AI.

📋 Description

• Design, build, and maintain distributed backend systems using Go, AWS, Kafka, Postgres, and DynamoDB. • Collaborate cross-functionally with product managers, designers, and enterprise partners to define user journeys, performance goals, and success metrics. • Own critical parts of Connectly’s platform infrastructure — from messaging orchestration to data pipelines and API integrations. • Collaborate closely with product, AI, and frontend teams to deliver scalable, customer-facing features. • Ensure reliability, observability, and operational excellence across all services. • Establish, track, and iterate on performance metrics, leveraging data to optimize outcomes and drive measurable business results. • Work asynchronously with global teams, maintaining strong communication and documentation. • Plan and manage your workstream, making thoughtful tradeoffs between deadlines, quality, and innovation. • Mentor teammates, contribute to code reviews, and uphold engineering best practices in a fast-moving, distributed environment.

🎯 Requirements

• BS or MS in Computer Science or related technical field. • 5+ years of experience in hands-on software engineering roles. • Proven track record building and scaling enterprise systems using Go, AWS, Kafka, Postgres, and/or DynamoDB. • Experience with Python is a plus. • Experience with frontend engineering (React, TypeScript, etc.) is a plus. • Prior experience developing or deploying WhatsApp conversational applications is a strong plus. • Experience working in fast-paced, customer-centric environments, ideally in a startup or high-growth tech company. • Based in Europe; remote-first with occasional team offsites.

🏖️ Benefits

• Work alongside an exceptional, mission-driven team in a culture that values curiosity, impact, and continuous learning. • Competitive compensation with equity participation. • Unlimited time off and flexible working hours. • Flexible working hours and remote-first culture across the EU.