Customer Support – PWD

Job not on LinkedIn

🕒 May 5

🗣️🇧🇷🇵🇹 Portuguese Required

Apply Now
Find Similar Remote Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Logo of Control iD

Control iD

501 - 1000 employees

Founded 2006

🔧 Hardware

🔐 Security

🤝 B2B

Hardware • Security • B2B

Control iD is a Brazilian company that designs and manufactures biometric identification and access control hardware, specializing in time attendance devices and commercial automation solutions. The company produces facial and fingerprint identification controllers, integrated access control systems (including alarm integration), and point-of-sale biometric solutions and printers, serving businesses of various sizes with ISO 9001–certified, market-leading products. Control iD focuses on security, reliability, and hardware-driven biometric technology for enterprise customers.

📋 Description

• Handle customer inquiries via phone, e-mail and chat • Provide technical support to resolve issues and answer questions • Log and track support requests • Maintain up-to-date records of customer interactions • Participate in team meetings to share experiences and suggest improvements

🎯 Requirements

• University education • IT Analysis and Systems Development • Computer Engineering • Computer Science

🏖️ Benefits

• Meal or food allowance (VR or VA): R$ 32.00 per working day — Sodexo card, no payroll deduction • Health plan: Amil — co-pay applies if used • Life insurance • Total Pass • Profit-sharing (PLR)

Apply Now

Similar Jobs

🕒 April 29

NSO Marketing

11 - 50

🤝 B2B

📱 Media

Customer Success Analyst managing client relationships for a mentoring program. Ensuring an organized experience and clear communication throughout the journey.

🗣️🇧🇷🇵🇹 Portuguese Required

🕒 April 1

HKR

51 - 200

👥 HR Tech

🤝 B2B

📋 Compliance

Customer Support Associate for US-based wellness brand helping clients with nutrition and wellness questions. Primarily managing support via written communication with an emphasis on customer experience.

🕒 April 1

Grupo Camilla Terra - Consultoria Organizacional

1 - 10

🎯 Recruiter

🤝 B2B

📚 Education

Customer Service Representative providing support for US and Latin clients in insurance. Assisting with inquiries and resolving problems in English and Spanish.

🗣️🇪🇸 Spanish Required

🗣️🇧🇷🇵🇹 Portuguese Required

🕒 April 1

Maxia Education

11 - 50

📚 Education

🤖 Artificial Intelligence

☁️ SaaS

Analista de Sucesso do Cliente para a plataforma de inteligência artificial educativa da Maxia. Foco em relacionamento com clientes e gestão educacional.

🗣️🇧🇷🇵🇹 Portuguese Required

🕒 March 31

Murano Joias

11 - 50

👗 Fashion

🛒 Retail

🛍️ eCommerce

Consultant in customer service for Murano, handling online inquiries via various platforms. Focus on communication, problem-solving, and fashion trends with a strong e-commerce background.

🗣️🇧🇷🇵🇹 Portuguese Required