Control iD
501 - 1000 employees
Founded 2006
🔧 Hardware
🔐 Security
🤝 B2B
Hardware • Security • B2B
Control iD is a Brazilian company that designs and manufactures biometric identification and access control hardware, specializing in time attendance devices and commercial automation solutions. The company produces facial and fingerprint identification controllers, integrated access control systems (including alarm integration), and point-of-sale biometric solutions and printers, serving businesses of various sizes with ISO 9001–certified, market-leading products. Control iD focuses on security, reliability, and hardware-driven biometric technology for enterprise customers.
Customer Support
Job not on LinkedIn
🕒 January 17
🗣️🇧🇷🇵🇹 Portuguese Required
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Control iD
501 - 1000 employees
Founded 2006
🔧 Hardware
🔐 Security
🤝 B2B
Hardware • Security • B2B
Control iD is a Brazilian company that designs and manufactures biometric identification and access control hardware, specializing in time attendance devices and commercial automation solutions. The company produces facial and fingerprint identification controllers, integrated access control systems (including alarm integration), and point-of-sale biometric solutions and printers, serving businesses of various sizes with ISO 9001–certified, market-leading products. Control iD focuses on security, reliability, and hardware-driven biometric technology for enterprise customers.
📋 Description
• Provide customer service via phone, email and chat • Provide technical support to resolve issues and inquiries • Log and track support requests • Maintain up-to-date records of customer interactions • Participate in team meetings to share experiences and suggest improvements
🎯 Requirements
• Previous customer support experience is a plus but not required • Strong communication skills • Problem-solving skills
🏖️ Benefits
• Meal or food allowance: R$ 32.00 per working day - Sodexo card, no payroll deduction • Health plan: Amil - co-payment applies if used • Life insurance • Total Pass • Profit-sharing (PLR)
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