Senior Manager of Engineering

🕒 September 11

🇮🇳 India – Remote

⏰ Full Time

🟠 Senior

🖥 Software Engineer

👻 Ghost score 21%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Convoso

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2006

💼 Consulting

📣 Marketing

📦 Logistics

Consulting • Marketing • Logistics

Convoso is a leading sales platform that leverages AI-powered call center dialer software to enhance sales performance. The company focuses on providing robust solutions for outbound and inbound sales, allowing businesses to automate workflows, improve compliance, and increase engagement. By integrating seamlessly with CRM systems, Convoso empowers sales teams to achieve higher conversion rates and meet their growth targets through efficient communication strategies.

📋 Description

• Lead teams responsible for building, scaling, and maintaining customer-facing applications, APIs, internal systems, and data infrastructure • Drive adoption and day-to-day use of AI to improve developer productivity, software quality, automation, troubleshooting, documentation, and engineering operations • Lead and develop Engineering teams, ensuring projects are delivered on time and at the expected quality level • Establish and track engineering KPIs, development processes, and performance standards • Manage backlogs, sprints, priorities, dependencies, and resource allocation • Partner with Product, QA, DevOps, and CS to remove roadblocks and maintain visibility into project status and risks • Hire, coach, develop, and performance-manage engineering talent • Contribute to software and infrastructure architecture, technical debt reduction, security, scalability, and high availability • Respond to critical production issues, lead root-cause analysis, and drive recurrence-prevention improvements • Partner with Engineering leadership on team structure, headcount, tooling, and technology investments

🎯 Requirements

• Demonstrated experience using AI tools and technologies in day-to-day Engineering operations • 10+ years of software engineering experience in a SaaS environment, including experience building scalable, high-availability applications • 4+ years of PHP with an MVC framework such as Symfony, Zend, or Laravel • 7+ years of MySQL or another relational database • 3+ years of HTML, JavaScript, and CSS, with experience using React, Angular, Vue.js, or similar frameworks • 5+ years leading software engineering teams as a Manager, Team Lead, or Director • Experience designing, building, and supporting applications using microservices architecture • Experience managing complex software projects from design through production and ongoing support • Strong experience with Agile development, including Scrum and/or Kanban • Experience partnering cross-functionally with Product, QA, DevOps, and other business teams • Experience hiring, developing, and managing engineering teams • Strong technical, business, and executive communication skills • BSc/MSc in Computer Science, Engineering, or equivalent practical experience • Experience with additional languages such as Python, Node.js, C++, or Perl is a plus • Experience with VoIP and real-time communications technologies, including SIP, RTP, Asterisk, FreeSWITCH, Kamailio, or similar platforms is nice to have • Familiarity with call routing, telephony infrastructure, SBCs, and carrier integrations is nice to have • Experience building or supporting high-volume, real-time voice systems is nice to have

🏖️ Benefits

• 100% covered premiums for employees + dependents (spouse + up to four children) • PTO, Paid Sick Time, Holidays • Your birthday off • Monthly credits toward food & beverage • Employee referral bonus • A team of highly experienced and kind colleagues