Tech Enablement Lead, B2B Operations

Job not on LinkedIn

🔥 0 minutes ago

💃 Latin America – Remote

⏰ Full Time

🟠 Senior

⚙️ Operations

👻 Ghost score 11%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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CookUnity

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 2015

🍽️ Food & Beverage

🏭 Manufacturing

🛍️ eCommerce

Food & Beverage • Manufacturing • eCommerce

CookUnity is a meal delivery service offering a wide selection of chef-crafted, gourmet dishes delivered directly to customers' doorsteps. The company collaborates with award-winning chefs to create diverse, restaurant-quality meals that cater to various dietary preferences and lifestyles, such as keto, vegan, paleo, and more. CookUnity focuses on providing convenience and flexibility with options ranging from 4 to 16 meals per week, which can be customized or automatically selected based on the customer's preferences. The meals are delivered fresh, not frozen, ensuring high quality and taste. The company also emphasizes sustainability with its packaging solutions and seeks to reduce waste. CookUnity presents a convenient way to enjoy high-quality meals prepared by top chefs without the hassle of cooking.

📋 Description

• Lead technology supporting CookUnity’s B2B operations and Smart Fridges program • Manage, coach, and develop a Tech Enablement Engineer • Own intake, capacity, roadmap, delivery commitments, and communication with B2B and Product & Engineering leaders • Set priorities and technical standards; review architecture and code • Lead design, delivery, monitoring, failure handling, recovery, and ownership of B2B automations • Guide development of internal web and mobile tools, dashboards, and services • Own technical direction for Smart Fridges hardware and embedded Linux software • Partner with manufacturers and field teams on components, build quality, installation, debugging, and failure analysis • Scale device provisioning, remote deployment, staged releases, rollback, and fleet-health monitoring • Lead integrations with Salesforce, support tools, logistics services, healthcare partners, and other third-party systems • Partner with Security, Legal, Infrastructure, and Engineering on access, secrets, auditability, and sensitive-data reviews • Build runbooks, alerting, recovery procedures, architecture documentation, deployment procedures, and operational playbooks • Decide which services to maintain, productize, or retire • Identify and evaluate AI opportunities for B2B operations and engineering workflows

🎯 Requirements

• Experience managing engineers, including coaching, feedback, prioritization, and delivery accountability • Strong hands-on software engineering experience across backend services, integrations, and internal applications • Proficiency in JavaScript/TypeScript or Python and working knowledge of SQL • Hands-on experience building and operating physical devices with embedded Linux or comparable IoT software in the field • Ability to diagnose issues across device hardware, sensors, connectivity, operating-system services, and cloud systems • Experience scaling device fleets beyond hand-configured deployments, including reproducible provisioning, remote updates, staged releases, rollback, telemetry, security, and field support • Experience designing production workflows using APIs, webhooks, scheduled jobs, and third-party systems, including retries, idempotency, monitoring, and data reconciliation • Experience with cloud deployment, CI/CD, access management, and incident response • Sound judgment regarding security and privacy for customer or healthcare data • Ability to turn ambiguous operational needs into technical plans and decisions with technical and non-technical stakeholders • Support for higher uptime and the on-call rotation for 24/7 business operations • Fluent English communication skills, written and spoken • Preferred: Raspberry Pi or similar edge devices; AWS IoT Greengrass, SSM, MQTT, or comparable fleet-management tools • Preferred: camera pipelines, edge computer vision, hardware manufacturing, or device quality assurance • Preferred: n8n, Salesforce or other CRM integrations • Preferred: React/Next.js, Node.js or Python, and cloud deployment • Preferred: healthcare operations or PHI-sensitive workflows • Preferred: customer support, marketing, or logistics tools and APIs • Preferred: AI tools for operational workflows • Preferred: leading small teams across software, hardware, vendors, and business stakeholders

🏖️ Benefits

• Get paid in USD • Work remotely • 15 business days of vacation each year from the start date • 16 fully paid Argentinean holidays • Monthly healthcare stipend for a preferred healthcare provider • 4-week paid sabbatical after 5 years with CookUnity • Paid family leave • 3–5 days of compassionate leave each time the need arises • Benefits platform with learning opportunities, wellness memberships, delivery apps, and other perks • Personalized English coach