Case Management Specialist – Healthcare

Job not on LinkedIn

🔥 0 minutes ago

🇵🇭 Philippines – Remote

💵 $7 / hour

⏰ Full Time

🟢 Junior

🟡 Mid-level

🚫👨‍🎓 No degree required

👻 Ghost score 0%

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Core-VA Solutions

WebsiteLinkedInAll Job Openings

11 - 50 employees

🏥 Healthcare

💼 Consulting

⚕️ Healthcare Insurance

Healthcare • Consulting • Healthcare Insurance

Core-VA Solutions is a company specializing in providing virtual healthcare assistants for long-term healthcare facilities, including small medical and therapy offices. Their virtual assistants, who all possess degrees in nursing or health-related fields, offer expertise in patient communication, appointment scheduling, claims processing, and medical billing. Core-VA Solutions aims to alleviate the administrative burden on healthcare facilities, allowing them to focus more on patient care. By handling tasks such as insurance benefits verification and medical records management, Core-VA Solutions enhances operational efficiency in healthcare settings.

📋 Description

• Maintain accurate case files, service plans, and records with strict confidentiality and compliance. • Schedule and coordinate appointments, referrals, service authorizations, annual reviews, and follow-ups. • Act as a liaison between clients, families, providers, and community organizations. • Develop, monitor, and update individualized service plans, tracking deadlines, renewals, and progress. • Ensure services and documentation meet state and agency regulations. • Monitor compliance with state and agency-specific regulations for service delivery and documentation standards. • Work with healthcare providers, therapists, and service coordinators to support person-centered care. • Prepare reports on client progress, service utilization, and outcomes. • Help resolve care concerns and remove barriers to accessing services. • Provide interpretation and translation support for Spanish-speaking clients and families. • Provide feedback to improve workflows, service delivery processes, and overall client satisfaction.

🎯 Requirements

• 2+ years of experience in case management, care coordination, or a similar role in healthcare or human services. • Experience working with U.S.-based clients • Experience with scheduling, documentation, and reporting in a healthcare or social services setting. • Proficiency in case management software, EHR systems, or Microsoft Office. • Strong organization, attention to detail, and a client-first mindset. • Ability to handle sensitive information with discretion and professionalism. • Comfort working independently and as part of a team in a fast-paced environment. • Fluency in Spanish and English, written and verbal (nice to have)

🏖️ Benefits

• 100% remote, work-from-home setup • Paid Time Off (PTO) • 6 paid U.S. public holidays • Structured training and ongoing support • A respectful, collaborative, people-focused team