IT Technician – Entry Level

🔥 0 minutes ago

🇭🇷 Croatia – Remote

💵 €1.4k / month

⏰ Full Time

⚪️ Entry-level

💻 IT Support

🚫👨‍🎓 No degree required

👻 Ghost score 0%

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Logo of Corelion

Corelion

51 - 200 employees

Founded 2018

🏥 Healthcare

🤝 B2B

🏢 Enterprise

Healthcare • B2B • Enterprise

Corelion is a managed IT services and technology solutions provider focused on supporting the U. S. healthcare industry. They deliver 24/7 IT support, cloud hosting and infrastructure services (VMware, Hyper-V, Microsoft Azure), network and VoIP support, and tailored technical solutions for both small offices and large enterprise sites. Corelion supports 30,000+ end users across 1,100+ sites in 40+ U. S. states and operates with a distributed team based in Zagreb, Croatia, offering remote and on-site work and emphasizing customer care, training, and professional development.

📋 Description

• Provide technical support and superior customer service to end-users across the US via phone, email, and remote access • Communicate directly with end-users across the USA • Configure and manage workstations, tablets, printers, scanners, and other end-user devices • Set up and configure email clients, shared files and folders, domain accounts, software installations, and updates • Troubleshoot desktop, peripheral, virtual workstation, and server-related issues • Collaborate with the team to resolve complex or client-wide issues • Document processes, reported issues, and solutions • Participate in client-focused projects and onboardings as experience develops

🎯 Requirements

• Fluent written and spoken English • Essential knowledge of MS Windows OS and MS Office 365 • Basic understanding of computer networks • Ability to work from 3 PM to 11 PM • Troubleshooting experience and interest in solving technical issues • Excellent communication skills • Team-player attitude • Attention to detail • Eagerness to develop technical knowledge • Quick learner, comfortable in a dynamic IT environment • IT support and/or customer support experience is a bonus • Submit a CV in PDF, cover letter, and answers to 5 open-ended questions • Applications and all submitted materials must be fully in English

🏖️ Benefits

• Training and guidance through a dedicated program on Windows and Networking basics • Clear career path and opportunities for internal promotion • Technical certifications through CompTIA, Microsoft, and Cisco • Workplace flexibility with modern office or remote-work equipment • Summer Bonus • Winter Holiday Bonus • Performance Bonuses • Loyalty Bonus Program after two-year anniversary • 27 PTO days • Growing PTO with tenure • Free annual health check-ups • Multisport card, 50% covered • Financial bonuses for personal milestones • Friendly and supportive atmosphere with fun events and hangouts • Paw-friendly office

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