QA Manager

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CoverGo | Insurtech

WebsiteLinkedInAll Job Openings

51 - 200 employees

☁️ SaaS

💰 $15M Series A on 2022-05

SaaS • Insurance

CoverGo is a leading insurtech company that specializes in providing next-generation digital solutions for health, life, and property & casualty (P&C) insurance sectors. It offers a comprehensive, AI-powered, no-code platform that allows insurers to build and distribute insurance products quickly, manage policies and claims efficiently, and overcome the limitations of legacy systems. CoverGo serves a global clientele, including insurers, managing general agents (MGAs), and insurtechs, empowering them to achieve digital transformation and enhance customer experiences. With a strong focus on flexibility and scalability, CoverGo enables the deployment of its platform in various configurations, such as standalone, integrated with existing systems, or as a greenfield solution, ensuring insurers stay competitive in the fast-evolving market.

📋 Description

• Provide full oversight of the testing lifecycle across multiple teams and projects, defining and enforcing QA processes and standardizing tools, environments, and test coverage organization-wide • Establish and continuously refine QA processes, procedures, and standards for testing products before they go to market • Ensure scalable test infrastructure, and extend our testing capability into advanced domains including performance, security, and compliance testing • Identify systemic quality gaps and cross-team risks, run trend analysis on quality metrics, and anticipate issues that could affect release stability or timelines • Evaluate and resolve organizational blockers in QA workflows, balancing trade-offs and delivery timelines while protecting stakeholder satisfaction • Deliver executive-level QA insights — reports, dashboards, and strategic recommendations — to the Head of QA and cross-functional leadership • Manage and mentor QA Leads and senior individual contributors, fostering career growth, succession planning, and technical leadership across the QA organization • Distribute workload, set goals for QA Leads and their teams, and conduct performance reviews across the function • Drive continuous performance evaluation and improvement of QA teams — resolving conflicts, supporting morale, and building a culture of ownership, accountability, and excellence • Be the advocate for Agile testing and quality across the business, building quality awareness at every stage of the product lifecycle • Oversee QA engineers and Leads testing our products and implementing automation across cross-functional teams • Partner closely with engineering, product, and business analysts to shape requirements and comprehensive testing strategies • Participate in reviews of software requirements, design documents, and system architecture, ensuring testing requirements are addressed early • Manage and triage reported defects, and keep visibility over how features delivered by other teams interact across subsystems • Continuously improve and refactor our testing infrastructure and automated/regression frameworks to ensure reliability and scalability

🎯 Requirements

• Bachelor's degree in Computer Science, Engineering, or a related field • 8+ years of experience in software QA spanning both manual and automated testing of web and API applications, including at least 2+ years directly managing QA Leads, senior engineers, or a multi-team QA function • Experience in the insurance or a similarly regulated, complex industry is a strong plus • Proven track record establishing QA processes, tooling, and standards organization-wide, not just within a single team • Experience navigating executive-level reporting — comfortable turning quality metrics into insights and recommendations for senior leadership • Deep understanding of software testing methodologies, tools, and processes across the full testing lifecycle • Experience implementing and scaling automated testing frameworks in an agile environment, with deep understanding of BDD and Gherkin • Hands-on familiarity with testing tools for JavaScript and .NET such as Jest, Mocha, JMeter, Cypress, Selenium, Puppeteer, NUnit, Cucumber, Telerik, Specflow, or similar, and how to integrate them with CI • Proficient with defect tracking and test management tooling, with strong experience setting up QA processes and running structured performance reviews • Working knowledge of performance, security, and compliance testing domains • Practical experience building and rolling out AI-powered processes across teams or workflows

🏖️ Benefits

• 100% Remote Work • 15 Days of Annual Leave • Annual Performance Bonus • Remote Work Allowance • Anniversary Bonus • Health Insurance • Stock Options after 6 months • Company Activities and Events • Learning and Development Plan