Full Atc

🔥 11 minutes ago

🇵🇪 Peru – Remote

💵 S/1.1k / month

⏰ Full Time

🟡 Mid-level

🟠 Senior

🎁 Product Marketing

👻 Ghost score 0%

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Covisian

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1999

🤝 B2B

🤖 Artificial Intelligence

🏢 Enterprise

💰 Private Equity Round on 2022-01

B2B • Artificial Intelligence • Enterprise

Covisian is a technology-enabled BPO and customer experience operations partner that transforms contact center functions by combining Agentic AI, human expertise, data and processes into a unified CX system. The company positions an “AI Operation Center” and a patented AI‑supervised approach that keeps humans in control while automating and speeding interactions to reduce average handle time (AHT) and improve customer satisfaction. Covisian powers customer interactions for ~250 brands and offers full‑stack CX operations and real‑time KPI monitoring to turn contact centers into strategic, revenue‑focused CX teams.

📋 Description

• Brindar atención a clientes de WOM Chile • Responder dudas sobre productos móviles • Gestionar portabilidades, renovaciones e incrementos de plan • Realizar un abordaje informativo al cierre • Atender bajo horario fijo de lunes a domingo, con descanso fijo sábado o domingo

🎯 Requirements

• Educación secundaria • No se requiere experiencia profesional • Disponibilidad para trabajar de lunes a domingo de 10:00 a.m. a 7:00 p.m., 48 horas semanales • Descanso fijo un día del fin de semana: sábado o domingo • Trabajo remoto desde Perú • Disponibilidad para usar el equipamiento proporcionado: PC, headset y módem

🏖️ Benefits

• S/90 Bono Luz • S/113 de Asignación Familiar (si aplica) • Comisiones sin techo por ATC y Cross Selling • Hasta S/495 de Bono de Incorporación y Permanencia durante la formación • S/100 de Bono por Asistencia Perfecta • Ingreso a planilla con Gratificación, CTS, EsSalud y vacaciones pagadas desde el primer día • Modalidad 100% remota desde Perú • PC, Headset y Módem entregados en el domicilio

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