Salesforce Operations, Data Quality Specialist

🕒 July 23

🇮🇳 India – Remote

⏰ Full Time

🟢 Junior

⚙️ Operations

🚫👨‍🎓 No degree required

👻 Ghost score 11%

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Logo of Cprime, Inc

Cprime, Inc

501 - 1000 employees

Founded 2003

💼 Consulting

📣 Marketing

🏥 Healthcare

Consulting • Marketing • Healthcare

Cprime, Inc. is a full-service consulting firm that specializes in transformative ServiceNow solutions to enhance customer experience, employee experience, and technology excellence. As a strategic enterprise consulting partner, Cprime utilizes its extensive expertise to drive innovation and agility across businesses, providing experience-driven solutions that align with modern technology trends and human innovation. With a focus on enterprise agility, digital transformation, and scaled agility, the company offers integrated capabilities in custom software development, DevOps, and cloud services. Cprime is dedicated to optimizing business technology and enhancing operations through strategic partnerships with core technology platforms. Additionally, Cprime provides comprehensive training and development solutions to bridge skills gaps and foster innovation across organizations.

📋 Description

• Monitor Salesforce error queues and exception-tracking objects. • Review and triage data-related issues impacting renewals and licensing processes. • Perform manual data corrections to ensure record accuracy and completeness. • Identify and remediate duplicate, missing, incomplete, and mismatched renewal records. • Maintain account alias mappings for customer-name variations and account matching. • Manage customer and billing-profile cleanup efforts across all Cprime accounts within Atlassian PPC. • Escalate confirmed system defects and complex issues to the Licensing Technical team with clear documentation. • Report on recurring issues, data cleanup progress, trends, and operational metrics. • Recommend process improvements that increase data accuracy and reduce manual effort.

🎯 Requirements

• 1+ years of experience in Salesforce Operations, Sales Operations, Revenue Operations, Data Quality, Business Operations, or a related field. • Experience working with Salesforce data management, reporting, and record maintenance. • Strong analytical and problem-solving skills. • Excellent attention to detail and organizational skills. • Strong written and verbal communication skills. • Track record of building executive-level relationships and influencing multiple stakeholders across business and technology organizations • Excellent presentation, communication, and executive facilitation skills.

🏖️ Benefits

• Equal Employment Opportunity Statement • Commitment to diversity and inclusion in the workplace

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