DevOps Engineering Manager

🔥 0 minutes ago

🇺🇦 Ukraine – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

⛑ DevOps & Site Reliability Engineer (SRE)

👻 Ghost score 11%

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Logo of Creatio

Creatio

501 - 1000 employees

Founded 2014

💼 Consulting

📣 Marketing

📦 Logistics

💰 Private Equity Round on 2024-06

Consulting • Marketing • Logistics

Creatio is an AI-native no-code platform designed to automate CRM and workflows. It allows users to design and evolve applications using visual no-code designers and natural language, making it accessible and user-friendly without requiring special technical skills. Creatio aims to elevate organizations by enhancing productivity and improving customer experience through its end-to-end solutions for marketing, sales, and customer service.

📋 Description

• Lead Creatio's Platform & Cloud Operations domain, covering 17 engineers across four teams • Own delivery timelines, timeline trade-offs, scope, and priorities across the domain • Own ways of working across two infrastructure teams, a release and upgrade team, and an internal-product team • Be accountable for the domain architecture and critical architectural decisions alongside Architects • Own the technical debt strategy and decide what to pay down and when • Step personally into complex and critical technical problems • Assess release quality readiness and block releases when quality risk warrants it • Own post-release quality analysis and the operational health of the customer cloud • Oversee incident ownership, on-call practice, and post-outage discipline • Manage performance, 1-on-1s, development plans, onboarding, workload, capacity, and resource allocation for 17 engineers • Make hiring and exit decisions, provide compensation recommendations, and build the Team Lead bench • Coach Team Leads on leadership and systems thinking

🎯 Requirements

• Experience managing software engineering teams, including working through Team Leads • Strong engineering background in platform, infrastructure, or cloud operations • Experience with CI/CD systems, infrastructure as code, cloud architecture, observability, and release engineering • Experience running production infrastructure under availability commitments • Experience with incident management, on-call practice, and post-incident follow-through • Proven ability to drive delivery, engineering quality, and organizational effectiveness across more than one team • Comfort making timeline trade-offs under pressure and defending them with data • Experience partnering with Product, Architecture, and cross-functional stakeholders • Strong leadership, mentoring, communication, and people management skills • Ability to make pragmatic decisions and operate effectively in fast-paced environments • Upper-Intermediate or higher English level • Experience with large-scale customer upgrade or migration programs in a multi-tenant SaaS environment (nice to have) • Experience building internal developer platforms (nice to have) • Working knowledge of .NET (nice to have) • Experience with AI-powered products or AI-assisted engineering workflows (nice to have)

🏖️ Benefits

• Clear career paths • Mentorship opportunities • Access to continuous learning • Flexible work arrangements • Initiatives supporting schedule management, productivity, and personal and professional well-being • Recognition of achievements • Opportunities to contribute from day one • Innovative culture focused on new ideas and modern technologies • Competitive compensation and benefits supporting employees and their families • Rewards package recognizing contributions and commitment • Benefits package varies depending on country of residence and employment type

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