Cresta
51 - 200 employees
âïž SaaS
đ€ Artificial Intelligence
đą Enterprise
SaaS âą Artificial Intelligence âą Enterprise
Cresta is an enterprise-grade AI platform that focuses on enhancing contact center operations. By employing a unified platform for human and virtual agents, Cresta aims to improve customer experience, increase revenue, and reduce costs. The platform integrates AI to assist with sales, customer care, retention, and collections, providing real-time guidance and insights. Cresta's AI capabilities include conversation intelligence, agent assistance, quality management, and virtual agents. With a focus on automation and augmentation, Cresta seeks to transform workflows and customer interactions across various industries, including telecommunications, finance, and retail.
AI Deployment Manager
đ„ 0 minutes ago
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Cresta
51 - 200 employees
âïž SaaS
đ€ Artificial Intelligence
đą Enterprise
SaaS âą Artificial Intelligence âą Enterprise
Cresta is an enterprise-grade AI platform that focuses on enhancing contact center operations. By employing a unified platform for human and virtual agents, Cresta aims to improve customer experience, increase revenue, and reduce costs. The platform integrates AI to assist with sales, customer care, retention, and collections, providing real-time guidance and insights. Cresta's AI capabilities include conversation intelligence, agent assistance, quality management, and virtual agents. With a focus on automation and augmentation, Cresta seeks to transform workflows and customer interactions across various industries, including telecommunications, finance, and retail.
đ Description
âą Own the moment where cutting-edge AI becomes real-world results âą Lead customer deployments end-to-end, turning ambitious AI initiatives into live, adopted solutions âą Ensure deployments run smoothly, on time, and against clearly defined success metrics âą Provide clarity, structure, and momentum to complex initiatives
đŻ Requirements
âą Experience leading technical or AI-driven SaaS implementations âą Strong project management skills paired with a consultative, customer-first mindset âą Comfort working with technical concepts, data, and analytics âą Ability to translate complex technology into clear, actionable plans âą Bias toward execution, outcomes, and ownership âą Thrives in fast-paced, high-growth environments
đïž Benefits
âą Comprehensive medical, dental, and vision coverage with plans to fit you and your family âą Paid parental leave for all new parents welcoming a new child âą Remote work setup budget to help you create a productive home office âą Monthly wellness and communication stipend to keep you connected and balanced âą 20 days of vacation time to promote a healthy work-life blend
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