AI Deployment Manager

🕒 July 22

🇩đŸ‡ș Australia – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

đŸ€– Artificial Intelligence

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Logo of Cresta

Cresta

51 - 200 employees

☁ SaaS

đŸ€– Artificial Intelligence

🏱 Enterprise

SaaS ‱ Artificial Intelligence ‱ Enterprise

Cresta is an enterprise-grade AI platform that focuses on enhancing contact center operations. By employing a unified platform for human and virtual agents, Cresta aims to improve customer experience, increase revenue, and reduce costs. The platform integrates AI to assist with sales, customer care, retention, and collections, providing real-time guidance and insights. Cresta's AI capabilities include conversation intelligence, agent assistance, quality management, and virtual agents. With a focus on automation and augmentation, Cresta seeks to transform workflows and customer interactions across various industries, including telecommunications, finance, and retail.

📋 Description

‱ Own the moment where cutting-edge AI becomes real-world results ‱ Lead customer deployments end-to-end, turning ambitious AI initiatives into live, adopted solutions ‱ Ensure deployments run smoothly, on time, and against clearly defined success metrics ‱ Provide clarity, structure, and momentum to complex initiatives

🎯 Requirements

‱ Experience leading technical or AI-driven SaaS implementations ‱ Strong project management skills paired with a consultative, customer-first mindset ‱ Comfort working with technical concepts, data, and analytics ‱ Ability to translate complex technology into clear, actionable plans ‱ Bias toward execution, outcomes, and ownership ‱ Thrives in fast-paced, high-growth environments

đŸ–ïž Benefits

‱ Comprehensive medical, dental, and vision coverage with plans to fit you and your family ‱ Paid parental leave for all new parents welcoming a new child ‱ Remote work setup budget to help you create a productive home office ‱ Monthly wellness and communication stipend to keep you connected and balanced ‱ 20 days of vacation time to promote a healthy work-life blend

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