
51 - 200 employees
âïž SaaS
đ€ Artificial Intelligence
đą Enterprise
SaaS âą Artificial Intelligence âą Enterprise
Cresta is an enterprise-grade AI platform that focuses on enhancing contact center operations. By employing a unified platform for human and virtual agents, Cresta aims to improve customer experience, increase revenue, and reduce costs. The platform integrates AI to assist with sales, customer care, retention, and collections, providing real-time guidance and insights. Cresta's AI capabilities include conversation intelligence, agent assistance, quality management, and virtual agents. With a focus on automation and augmentation, Cresta seeks to transform workflows and customer interactions across various industries, including telecommunications, finance, and retail.
đ May 21
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51 - 200 employees
âïž SaaS
đ€ Artificial Intelligence
đą Enterprise
SaaS âą Artificial Intelligence âą Enterprise
Cresta is an enterprise-grade AI platform that focuses on enhancing contact center operations. By employing a unified platform for human and virtual agents, Cresta aims to improve customer experience, increase revenue, and reduce costs. The platform integrates AI to assist with sales, customer care, retention, and collections, providing real-time guidance and insights. Cresta's AI capabilities include conversation intelligence, agent assistance, quality management, and virtual agents. With a focus on automation and augmentation, Cresta seeks to transform workflows and customer interactions across various industries, including telecommunications, finance, and retail.
âą Own the sales experience while building and managing relationships with key decision-makers and executives âą Run complex sales cycles from initial contact to close âą Prospect for new clients, design product presentations and business cases, develop and deliver proposals, negotiate and close contracts âą Develop a command of the Cresta product, the Contact Center market, our unique competitive differentiators, and our customersâ needs âą Partner closely with Product, Marketing, Customer Success and Engineering to deliver an exceptional customer experience âą Hit your number
âą 7+ years of SaaS software sales experience at an enterprise level âą Experience negotiating, structuring and executing complex enterprise-level agreements âą Prior experience leading cross-functional teams through large deal close processes âą Ability to articulate contractual, technical, and financial value points to customers, including executives âą Excellent communication and presentation skills with experience presenting to C-level executives âą Ability to travel up to 25%
âą We offer Cresta employees a variety of medical benefits designed to fit your stage of life âą Flexible vacation time to promote a healthy work-life blend âą Paid parental leave to support you and your family
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