German Customer Support

🕒 December 1, 2025

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Cross Border Talents

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2013

💼 Consulting

📦 Logistics

📣 Marketing

Consulting • Logistics • Marketing

Cross Border Talents is a specialist, remote-first recruitment consultancy that connects talent with employers worldwide. Operating in over 102 countries, CBT provides permanent hires and talent-leasing recruitment solutions focused on Engineering, ICT, and multilingual/customer-experience roles. The company runs a talent pool and recruitment platform to support global hiring and relocation, emphasizing technology-enabled processes, privacy, and remote work.

📋 Description

• Handle incoming customer requests via phone, chat, and email • Provide accurate information and solutions regarding products and services • Assist customers with order management, troubleshooting, and general inquiries • Escalate complex issues to the relevant department when necessary • Maintain a positive, professional, and empathetic communication style at all times • Ensure high-quality service delivery that meets performance and customer satisfaction targets

🎯 Requirements

• Fluency in German • Good command of English (B2 or higher) • Strong communication and problem-solving skills • Customer-oriented mindset with patience and empathy • Ability to work in shifts (Monday-Sunday, 00:00-23:00 flexible schedule) • Previous customer service experience is a plus but not mandatory • Must be based in Greece with eligibility to work

🏖️ Benefits

• Monthly performance bonus: up to 10% • Full work-from-home setup (remote from anywhere in Greece) • Comprehensive training provided to ensure your success • Stable, long-term international career opportunity • Friendly, multicultural team environment