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German-Speaking Automotive Service Representative

🔥 1 hour ago

🇵🇹 Portugal – Remote

💵 €1.1k / month

⏰ Full Time

🟡 Mid-level

🟠 Senior

✨ German

🗣️🇩🇪 German Required

Where this job comes from

Posted on Cross Border Talents's careers page, not through a job board

First seen by Remote Rocketship 1 hour ago

Still open on Cross Border Talents's site. Checked 53 minutes ago.

Logo of Cross Border Talents

Cross Border Talents

201 - 500 employees

Founded 2013

💼 Consulting

📦 Logistics

📣 Marketing

Consulting • Logistics • Marketing

Cross Border Talents is a specialist, remote-first recruitment consultancy that connects talent with employers worldwide. Operating in over 102 countries, CBT provides permanent hires and talent-leasing recruitment solutions focused on Engineering, ICT, and multilingual/customer-experience roles. The company runs a talent pool and recruitment platform to support global hiring and relocation, emphasizing technology-enabled processes, privacy, and remote work.

📋 Description

• Provide customer service to users of digital automotive services • Resolve inquiries and troubleshoot issues via phone, email, and chat • Offer tailored solutions and empathetic communication to ensure customer satisfaction • Accurately log customer interactions • Follow up to ensure problem resolution • Collaborate with cross-functional teams to enhance customer experience

🎯 Requirements

• German fluency (native-level preferred) • Proficiency in English is an asset • Strong communication skills • Customer-centric mindset • Ability to adapt to different shifts • Ability to work in a remote setting • Excellent problem-solving skills • Detail-oriented approach • Prior experience in customer service, contact centers, or related fields is a plus, but not required

🏖️ Benefits

• Meal allowance: 7.63 EUR per working day • Position bonus for Braga: 20 EUR gross/year • Health insurance available from day 1 with an employee contribution • Health insurance free after 6 months of employment • Remote work model from continental Portugal • Permanent contract • Career growth opportunities • Supportive work environment

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