Portuguese Customer Service Officer

🕒 December 1, 2025

🇬🇷 Greece – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

💝 Customer Support

👻 Ghost score 65%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Cross Border Talents

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2013

💼 Consulting

📦 Logistics

📣 Marketing

Consulting • Logistics • Marketing

Cross Border Talents is a specialist, remote-first recruitment consultancy that connects talent with employers worldwide. Operating in over 102 countries, CBT provides permanent hires and talent-leasing recruitment solutions focused on Engineering, ICT, and multilingual/customer-experience roles. The company runs a talent pool and recruitment platform to support global hiring and relocation, emphasizing technology-enabled processes, privacy, and remote work.

📋 Description

• build strong customer relationships • deliver exceptional customer experiences • troubleshoot inquiries effectively using open-ended questions, support documents, and system training • provide recommendations for common issues and frequently asked questions

🎯 Requirements

• fluent in Portuguese (C2 Level or Native) • good command of English (B2 level) • ability to work in rotating shifts • solid computer skills • prior experience or any interaction with clients is advantageous • strong communication, listening, and empathy skills • excellent time management and a cooperative attitude

🏖️ Benefits

• paid travel expenses • two weeks of free accommodation in a hotel • assistance with finding suitable housing based on your preferences • supported legal processes and administration matters • renewable 12-month contract • health coverage • private health care • appealing salary (including a performance bonus) • free Greek lessons • participate in engaging social and cultural activities • enjoy discounts on various services and products like gym memberships, theme parks, and restaurants