Support Representative, German

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🕒 December 1, 2025

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Cross Border Talents

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2013

🎯 Recruiter

🤝 B2B

Recruitment • B2B

Cross Border Talents is a specialist, remote-first recruitment consultancy that connects talent with employers worldwide. Operating in over 102 countries, CBT provides permanent hires and talent-leasing recruitment solutions focused on Engineering, ICT, and multilingual/customer-experience roles. The company runs a talent pool and recruitment platform to support global hiring and relocation, emphasizing technology-enabled processes, privacy, and remote work.

📋 Description

• Respond to customer inquiries via phone and email in a professional and timely manner • Provide support on account management, billing issues, and service information • Identify and recommend suitable products or service upgrades • Accurately document all customer interactions in the system • Meet performance and quality targets • Maintain a high level of customer satisfaction

🎯 Requirements

• Proficiency in German (B2 – C1 level) • Prior experience in customer service or sales is a plus • Strong verbal and written communication skills • Ability to multitask and manage time effectively • Comfortable working with computers and customer management systems • Sales-oriented mindset and proactive attitude • Ability to work flexible shifts, including weekends

🏖️ Benefits

• **Competitive Salary** • **Performance Bonus** • **Sales Bonus** • **Additional Benefits:** • - Food vouchers • - Multisport card • - Additional health insurance