Security Advisor, Falcon Complete

🕒 August 14

🇦🇺 Australia – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

👮‍♂️ Cybersecurity / Security Engineer

👻 Ghost score 25%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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CrowdStrike

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

Founded 2011

🔒 Cybersecurity

☁️ SaaS

🤖 Artificial Intelligence

Cybersecurity • SaaS • Artificial Intelligence

CrowdStrike is a cybersecurity company that provides cloud-based security services to stop breaches. It is recognized as a leader in endpoint protection, identity and cloud security, and managed detection and response. CrowdStrike's platform, Falcon, integrates artificial intelligence to offer real-time visibility, detection, and protection against sophisticated cyber threats. The company is lauded for its effectiveness in securing networks and data, making it a trusted partner for businesses worldwide.

📋 Description

• Assess customers' Falcon environments and ensure alignment with Falcon Complete standards • Provide Falcon Complete customers with recommendations aligned to improved security • Create and recommend remediation for CrowdStrike product components that may improve security posture • Contact customers directly when misalignment with Falcon Complete standards is identified • Document, update, and resolve customer-related issues according to established procedures and SLAs • Develop and provide customers with service reports and statistics as requested • Partner with internal teams to ensure customer satisfaction • Liaise with the support team to troubleshoot and coordinate resolution of technical issues • Execute daily tasks under leadership direction to support Falcon Complete's mission to stop breaches

🎯 Requirements

• 3+ years in Cybersecurity focused role • Customer empathy and ability to guide customers towards desired outcome • Excellent customer-facing communication skills including verbal and written • Partner with CrowdStrike teams to troubleshoot and resolve customer issues • Adept in Windows, Linux, and MAC operating systems • Experience or demonstrated knowledge of threat detection and incident response • Bachelor's degree in Technology and/or Cybersecurity or relevant experience • Incident Management and CSIRT operation • Change Management • Malicious Code: Detection and Response • Audit, Logging, and Monitoring Controls (SIEM, UEBA, MDR/XDR) • Intrusion Detection and Response • Experience working with complex, sophisticated clients • Strong analytical capabilities and a desire to learn new things • Able to work across multiple teams to resolve customer issues and requests • Demonstrated experience as a security advisor or consultant • Knowledge of ISO 27001/2, NIST Cyber Security Framework, CIS Critical Security, PCI DSS, Cloud Controls Matrix, and MITRE ATT&CK • Proven experience utilizing AI technologies to enhance decision-making, streamline workflows and processes, improve efficiency and drive business outcomes

🏖️ Benefits

• Market leader in compensation and equity awards • Comprehensive physical and mental wellness programs • Competitive vacation and holidays for recharge • Paid parental and adoption leaves • Professional development opportunities for all employees regardless of level or role • Employee Networks, geographic neighborhood groups, and volunteer opportunities to build connections • Vibrant office culture with world class amenities • Great Place to Work Certified™ across the globe