Senior Technical Instructional Designer

Job not on LinkedIn

🔥 3 hours ago

🇨🇴 Colombia – Remote

⏰ Full Time

🟠 Senior

📚 Learning and Development

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

Apply Now

Find Similar Remote Jobs

Set Up Email Alert For New Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

CSG

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

Founded 1982

💼 Consulting

🏥 Healthcare

📦 Logistics

Consulting • Healthcare • Logistics

CSG is a leader in innovative customer engagement, revenue management and payments solutions that make ordinary customer experiences extraordinary. Our cloud-first architecture and customer-obsessed mindset help companies around the world launch new digital services, expand into new markets, and create dynamic experiences that capture new customers and build brand loyalty. For over 40 years, CSG’s technologies and people have helped some of the world’s most recognizable brands solve their toughest business challenges and evolve to meet the demands of today’s digital economy with future-ready solutions that drive exceptional customer experiences.

📋 Description

• Design and develop on-demand, video-based, instructor-led, virtual instructor-led, and blended learning courses and programs for CSG Forte software solution offerings and applications • Review technical documentation and existing course materials, and interview SMEs to develop instructional materials • Collaborate with end users to define business procedures and establish content and documentation • Collaborate with Subject Matter Experts to collect and interpret information • Utilize and update training materials using CSG Quality and Document Control requirements • Deliver train-the-trainer programs for CSG Forte staff and job-specific trainers • Develop positive relationships with stakeholders and team members • Develop CSG Forte product knowledge and network with key contacts to gather feedback on product enhancements and learning content • Design, develop, and deliver web content, user guides, and end-user training materials • Deliver blended learning solutions, including web-based and instructor-led training • Maintain documentation accuracy

🎯 Requirements

• Bachelor's degree or equivalent experience • 3-5 years of related experience developing on-demand, instructor-led, virtual instructor-led, and blended learning courses and large-scale education programs • 3-5 years of related experience using the ADDIE/SAM/instructional design methodologies • Ability to apply current tools and technologies for cost-effective, convenient, flexible, and accessible education • Proficiency in eLearning authoring tools such as Articulate 360 or Adobe Captivate • Proficiency in video development and editing tools such as Adobe Premiere or Camtasia • Excellent written and verbal communication skills • Expert technical writing/editing skills • Ability to distill complex information into clear, concise text • Ability to apply professional concepts to resolve issues • Excellent organizational skills, including the ability to consistently adhere to multiple deadlines and frequently changing workloads • Ability to work independently, delivering accurate documentation under deadline pressure • Ability to work effectively in a team environment • Proficiency with Microsoft Office applications • Ability to read, write, speak, and understand English in a business environment

🏖️ Benefits

• Work from Home, in-office, or hybrid • Employee Belonging Groups • Healthcare: Dental, Medical • Paid Vacation, Volunteer, and Holiday Time Off