Client Success Representative

🔥 0 minutes ago

🇮🇳 India – Remote

⏰ Full Time

🟢 Junior

🏆 Customer Success

🚫👨‍🎓 No degree required

👻 Ghost score 15%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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CuringBusy

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 2020

📣 Marketing

📦 Logistics

✈️ Travel

Marketing • Logistics • Travel

CuringBusy is a virtual assistant agency that provides 1:1 remote administrative and project support to busy entrepreneurs and professionals, helping them outsource clerical and specialized tasks to free up time and focus on core work. Their services include executive assistance, project management, customer support, email and social media handling, scheduling and calendar management, web research, data entry, basic photo/video editing, travel planning, and other business support tasks. Based in India, CuringBusy offers trial periods and monthly plans, targeting small businesses, founders, and professionals who need outsourced virtual support.

📋 Description

• Handle multiple global client accounts simultaneously, ensuring smooth coordination and timely delivery of services • Address client concerns promptly and effectively, ensuring issues are resolved to maintain client trust • Identify opportunities to expand client engagement and revenue through cross-sell and upsell recommendations • Maintain and improve client reviews on Fiverr and other freelancing platforms • Build long-term client relationships to ensure satisfaction and loyalty • Work with clients across different geographies and time zones • Gather client requirements and articulate them clearly to internal teams • Collaborate with cross-functional teams to deliver seamless client experiences • Use data-driven approaches to identify trends, improve processes, and enhance client success • Take responsibility for client outcomes and internal coordination

🎯 Requirements

• Minimum 1+ years of experience in Client Success, Account Management, or a similar role • Strong verbal and written English communication skills • Excellent attention to detail and organizational skills • Experience with freelancing platforms (e.g., Fiverr, Upwork) • Familiarity with Stripe for payment processing • Knowledge of Zoho CRM and other CRM tools • Ability to manage multiple priorities and clients simultaneously • Strong analytical and problem-solving skills • Demonstrated ability to take ownership and drive results • Prior experience in a virtual assistance company or similar environment is a plus • Background in client success, account management, or customer support • Experience in maintaining client reviews and reputation management • Exposure to global client management and multicultural communication

🏖️ Benefits

• Opportunity to work in a fast-growing, remote-friendly environment • Exposure to global clients and diverse projects • Collaborative and performance-driven culture • Remote work arrangement • Job timings: 3 PM - 12 AM IST / 6 PM - 3 AM IST (Monday - Friday)