UI/UX Design, Intern

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🕒 March 31

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CustomerSuccessBox

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 2018

💰 $1M Seed Round on 2018-03

CustomerSuccessBox is an Outcome Driven customer success platform which helps B2B SaaS companies reduce churn and grow their recurring revenue. It automates customer onboarding, product usage analysis and user communication. Thus enabling success managers to deliver a superior customer onboarding experience, retain customers, drive, upsell and improve Monthly Recurring Revenue (MRR) and Life-time Value (LTV) for SaaS businesses.

📋 Description

• Gather and evaluate user requirements in collaboration with product managers and engineers. • Illustrate design ideas using storyboards, process flows, and sitemaps. • Perform research and analyze the real expectation of the user. • Build page navigation buttons and search fields. • Develop UI mockups and prototypes that clearly illustrate how sites function and look like. • Understand delivering the value of a good design today than a great design next year. • Iterate the complete product/system and culls out areas of improvement for a better user experience. • Prepare and present rough drafts to internal teams and key stakeholders. • Identify and troubleshoot UX problems (e.g. responsiveness). • Conduct layout adjustments based on user feedback. • Adhere to style standards on fonts, colors, and images. • Champion new ideas and take smart risks.

🎯 Requirements

• Available for the work from home job/internship. • Can start the work from home job/internship between April 2022 - March 2023. • Available for a minimum duration of 1 year internship. • Have relevant skills and interests.

🏖️ Benefits

• Work from home or office. • Flexible working hours. • Measured on results delivered and value added. • Get a first hand experience of an early stage, fast-paced startup culture.