
51 - 200 employees
🏥 Healthcare
💼 Consulting
📦 Logistics
Healthcare • Consulting • Logistics
cVortex is an omnichannel customer service platform that centralizes and automates customer interactions across WhatsApp, Facebook/Instagram, Telegram, email, voice and other channels. The company combines AI-powered chatbots, workflow automation and a Copilot assistant to create conversational flows, automate responses, route tickets, and provide real-time analytics and reporting. cVortex is a Meta/WhatsApp Business API partner and offers integrations, implementation and national support for enterprises in sectors like finance, healthcare, education and ISPs.
🔥 2 minutes ago
🗣️🇧🇷🇵🇹 Portuguese Required
Where this job comes from
Posted on cVortex's careers page ↗, not through a job board
First seen by Remote Rocketship 2 minutes ago

51 - 200 employees
🏥 Healthcare
💼 Consulting
📦 Logistics
Healthcare • Consulting • Logistics
cVortex is an omnichannel customer service platform that centralizes and automates customer interactions across WhatsApp, Facebook/Instagram, Telegram, email, voice and other channels. The company combines AI-powered chatbots, workflow automation and a Copilot assistant to create conversational flows, automate responses, route tickets, and provide real-time analytics and reporting. cVortex is a Meta/WhatsApp Business API partner and offers integrations, implementation and national support for enterprises in sectors like finance, healthcare, education and ISPs.
• Develop and implement Generative Artificial Intelligence solutions using LLMs, agent architectures, and advanced RAG techniques • Integrate different models, APIs, and AI technologies • Implement AI solutions using the text, audio, image, video, and voice capabilities of LLMs from OpenAI, Anthropic, Google, and similar providers • Build solutions based on AI agent architectures, including autonomous and multi-agent systems capable of planning, reasoning, and task execution • Implement solutions using advanced RAG techniques • Recruit and train team members as needed • Continuously advance technical expertise through ongoing study of Generative AI technologies
• Extensive experience with OpenAI, Gemini, Claude, and similar APIs • Proven experience developing RAG applications and using vector databases such as Pinecone, Weaviate, Milvus, Qdrant, or Chroma • Proven experience with LangChain, including LangSmith or Langfuse, to build Generative AI solutions, including AI agents • Experience with LangGraph implementing patterns such as Supervisor-Driven Network, Tree-of-Thoughts, and Chain-of-Agents • Experience with the MCP protocol • Proficiency in Python • Willingness to learn and a strong interest in continuous development in Artificial Intelligence technologies • Flexibility and adaptability to work in a dynamic, constantly evolving environment • Ability to collaborate and share knowledge, contributing to the team’s technical development • Degree in Computer Science, Information Systems, or a related field
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