
51 - 200 employees
🏥 Healthcare
💼 Consulting
📦 Logistics
Healthcare • Consulting • Logistics
cVortex is an omnichannel customer service platform that centralizes and automates customer interactions across WhatsApp, Facebook/Instagram, Telegram, email, voice and other channels. The company combines AI-powered chatbots, workflow automation and a Copilot assistant to create conversational flows, automate responses, route tickets, and provide real-time analytics and reporting. cVortex is a Meta/WhatsApp Business API partner and offers integrations, implementation and national support for enterprises in sectors like finance, healthcare, education and ISPs.
🔥 7 minutes ago
🗣️🇧🇷🇵🇹 Portuguese Required
Where this job comes from
Posted on cVortex's careers page ↗, not through a job board
First seen by Remote Rocketship 7 minutes ago

51 - 200 employees
🏥 Healthcare
💼 Consulting
📦 Logistics
Healthcare • Consulting • Logistics
cVortex is an omnichannel customer service platform that centralizes and automates customer interactions across WhatsApp, Facebook/Instagram, Telegram, email, voice and other channels. The company combines AI-powered chatbots, workflow automation and a Copilot assistant to create conversational flows, automate responses, route tickets, and provide real-time analytics and reporting. cVortex is a Meta/WhatsApp Business API partner and offers integrations, implementation and national support for enterprises in sectors like finance, healthcare, education and ISPs.
• Develop and implement Generative Artificial Intelligence solutions using LLMs, agent architectures, and advanced RAG techniques. • Build solutions capable of planning, reasoning, and executing tasks by integrating different models, APIs, and AI technologies. • Implement AI solutions using the text, audio, image, video, and voice capabilities of LLMs from OpenAI, Anthropic, Google, and similar providers. • Build solutions using AI agent architectures, including autonomous and multi-agent systems. • Implement solutions using advanced Retrieval-Augmented Generation (RAG) techniques. • Recruit and train team members as needed. • Maintain continuous technical development through ongoing study of generative AI technologies.
• Extensive experience with OpenAI, Gemini, Claude, and similar APIs. • Proven experience developing RAG applications and using vector databases such as Pinecone, Weaviate, Milvus, Qdrant, or Chroma. • Proven experience with LangChain, including LangSmith or Langfuse, to build generative AI solutions, including AI agents. • Experience with LangGraph implementing patterns such as Supervisor-Driven Network, Tree-of-Thoughts, and Chain-of-Agents. • Experience with the MCP protocol. • Experience with Python. • Willingness to learn and an interest in continuous development in Artificial Intelligence technologies. • Flexibility and adaptability to work in a dynamic, constantly evolving environment. • Ability to collaborate and share knowledge, contributing to the team’s technical development. • Degree in Computer Science, Information Systems, or a related field.
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