Cycode | Complete ASPM
51 - 200 employees
🔐 Security
☁️ SaaS
💰 $56M Series B on 2021-11
Security • SaaS
Cycode is a comprehensive Application Security Posture Management (ASPM) platform that provides a wide range of security solutions to protect software development lifecycle (SDLC) and software supply chains. Its offerings include pipeline and build security, application security testing (AST), vulnerability management, and open source security through software composition analysis (SCA). Cycode's platform enables organizations to detect and remediate hidden secrets, manage governance and security policies across DevOps tools, and secure containers from development to deployment. The platform is integrated with advanced features like Static Application Security Testing (SAST) and Infrastructure as Code (IaC) to prevent cloud misconfigurations. Cycode's unified security approach allows developers and security teams to identify and mitigate risks in real-time, ensuring end-to-end security coverage from code to cloud.
Technical Account Manager
Job not on LinkedIn
🔥 0 minutes ago
📊 Check your resume score for this job
Improve your chances of getting an interview by checking your resume score before you apply.
Cycode | Complete ASPM
51 - 200 employees
🔐 Security
☁️ SaaS
💰 $56M Series B on 2021-11
Security • SaaS
Cycode is a comprehensive Application Security Posture Management (ASPM) platform that provides a wide range of security solutions to protect software development lifecycle (SDLC) and software supply chains. Its offerings include pipeline and build security, application security testing (AST), vulnerability management, and open source security through software composition analysis (SCA). Cycode's platform enables organizations to detect and remediate hidden secrets, manage governance and security policies across DevOps tools, and secure containers from development to deployment. The platform is integrated with advanced features like Static Application Security Testing (SAST) and Infrastructure as Code (IaC) to prevent cloud misconfigurations. Cycode's unified security approach allows developers and security teams to identify and mitigate risks in real-time, ensuring end-to-end security coverage from code to cloud.
📋 Description
• Serve as the primary point of contact for customers and ensure their success with Cycode products • Manage multiple accounts ranging from mid-sized enterprises to Fortune 500 companies across different industries • Understand customer pain points, compelling events, business goals, success measures, and desired outcomes to drive customer success • Onboard new customers and increase product adoption and usage • Ensure timely renewals while minimizing churn • Identify expansion opportunities that solve customer problems • Align with technical stakeholders and executive decision-makers • Conduct regular project calls and periodic business reviews, including QBRs and EBRs • Act as a client advocate by collaborating with product development, customer support, and other internal teams • Provide customer feedback to improve products and services • Train clients to administer and optimize the Cycode platform for ROI and business impact • Promote and educate customers on new platform features and capabilities • Capture and document customer use cases, configurations, and other instance-specific factors throughout the customer lifecycle • Create customer advocacy and evangelism opportunities • Report to the Director of Customer Success
🎯 Requirements
• 5+ years of customer success or technical account management experience with enterprise software • 5+ years of experience in the software development and/or cybersecurity industry • Expertise in project management • Experience managing Fortune 500 customers and/or complex projects that have achieved high customer satisfaction • Experience managing at least $3M in ARR • Strong technical acumen and high integrity • Experience in cybersecurity preferred • Excellent interpersonal, communication, and presentation skills • Ability to build strong relationships with clients and address client needs • Strong problem-solving skills • Team player ready to help others • Self-starter with intellectual curiosity • Familiarity with Application Security (AppSec) concepts • Familiarity with SCM tools such as GitHub, GitLab, and Bitbucket • Familiarity with modern scripting and programming languages is an advantage • Experience working with Planhat as a CSM CRM is an advantage • Working proficiency with Kubernetes is an advantage
🏖️ Benefits
• Remote work arrangement • Full-time employment
Apply Now
